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About the Role

This is a high-profile position providing reception and information services, as well as clerical support for the HEAP energy assistance team located at Lifespan.

Responsibilities

• Greets and screens all energy assistance walk-in clients.
• Accepts completed applications and assists clients with application questions.
• Organizes and tracks all applications, including screening and sorting a large volume of mail and incoming faxes.
• Maintains government-regulated monitoring systems/reports.
• Answers a large volume of telephone calls to provide program process and access information, as well as application status.
• Provides general clerical support for staff and clients.
• Organizes and prepares materials for mailing.
• Filing and scanning.
• Maintains and orders office equipment and supplies.
• Performs other duties as assigned by supervisor.

Requirements

• Minimum of two years of clerical experience.
• Basic computer skills required.
• Experience with the older adult population preferred.
• Strong verbal, written, and telephone communication skills.
• Ability to multi-task in a busy, stressful environment.
• Must be highly organized and detail-oriented.
• Must be able to lift, stand, and bend for filing purposes.
• Ability to work in multi-cultural situations.
• Ability to work in a team environment.

Skills

• Clerical skills
• Computer skills
• Communication skills
• Multi-tasking
• Organization
• Detail-oriented

Work Type

• Seasonal
• Full-time

Experience Level

• 2+ years clerical experience

Education Level

• Associate's Degree or equivalent in Business Administration or related field

Salary/Compensations

• $16.00/hour

Benefits

• All Holidays during the period worked
• Three personal days
• NY Sick Time

About the Company

• Lifespan is a trusted, mission-driven, regional nonprofit dedicated to helping older adults take on the challenges and opportunities of longer life.
• We are a great place to work where staff can grow personally and professionally in a supportive and inclusive environment.

Equal Opportunity

• Lifespan is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, gender expression or any other protected characteristic.
• Lifespan will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical and mental limitations of qualified employees and applicants with disabilities.