About the Role
Lead hospitality at the highest level in a historic villa directly on Lake Wannsee, managing accommodation, gastronomy, and events for international guests from science, politics, business, and art. This role offers predictable working hours and a unique work-life balance in the upscale hospitality sector.
Responsibilities
- Overall responsibility for accommodation, gastronomy, and events as a cohesive guest experience – qualitatively, organizationally, and economically.
- Lead, develop, and empower your team, ensuring stable, forward-looking personnel planning, and be present yourself when needed.
- Ensure excellent, service-oriented support for our fellows and guests – from accommodation and gastronomy to receptions and dinners.
- Responsible for budget planning, cost control, and controlling for your area, managing it cost-consciously and efficiently in a donation-funded environment.
- Mediate and negotiate confidently between different areas of the house – from management to specialist departments – and check additional event requests for feasibility, lead time, costs, and responsibilities.
- Secure the knowledge of the house built up over years through a structured handover and visibly develop the structure, processes, and standards of your area.
Requirements
- At least 10 years of experience in upscale hotel or gastronomy, or comparable fields with the highest demands on hospitality and service quality.
- Several years of management experience with proven strengths in leadership, motivation, conflict resolution, and clear, goal-oriented communication.
- Practical experience with budget creation, cost control, and measurable control parameters – manage your area independently as your own unit.
- Broad and deep operational expertise across accommodation, gastronomy, and events – and the willingness to pitch in yourself when necessary.
- Excellent German and English (C2 level) – both are indispensable in the transatlantic daily life of our house. Other languages are a plus.
- Confident understanding of international, discerning guests and structures, especially in the US context.
- Strong-willed yet calm, discreet, reliable, empathetic – with a positive demeanor, hands-on mentality, and a passion for genuine hospitality.
- Completed gastronomic or commercial apprenticeship; a supplementary degree (e.g., Hotel or Hospitality Management) is advantageous.
Skills
- Hospitality Management
- Leadership
- Budget Management
- Cost Control
- Interpersonal Skills
- Communication
- Intercultural Competence
- Operational Excellence
- Strategic Development
Location
- Berlin (Wannsee)
Work Type
- Full-time
- 40 hours
- Monday-Friday
- Weekends generally free
Experience Level
- Senior
- 10+ years
Education Level
- Apprenticeship (gastronomic or commercial)
- Degree in Hotel or Hospitality Management (advantageous)
Salary/Compensations
- Competitive salary
Benefits
- Subsidized in-house canteen
- Contribution to job ticket or travel costs
- Contribution to Urban Sports Club membership
- Free parking
About the Company
- The American Academy in Berlin is one of the most renowned transatlantic institutions.
- Twice a year, selected American scientists, artists, authors, and personalities from politics, business, and media live and work as fellows at the Academy for up to four months.
- In addition, over 100 high-caliber lectures, receptions, dinners, and cultural events take place annually.
- The workplace is the listed Hans Arnhold Center – an impressive villa directly on Lake Wannsee.
- The house combines 14 stylish guest apartments, 2 cottages, a restaurant with sophisticated international cuisine, and representative event rooms – a work environment unique in the Berlin hospitality scene.
- Our claim: a high-quality, personal, and transatlantic guest experience with Berlin character – excellent, but with American composure.
- We are a place where hospitality, atmosphere, and substance come together and not a standardized luxury hotel.
Equal Opportunity
- The American Academy is particularly committed to equal opportunity.
- As an employer, we promote the strengths of each individual and welcome people with diverse cultures, perspectives, and experiences to create an open and appreciative work environment.
