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About the Role

In the absence of Warehouse Management/Supervision, the Lead Position assumes full responsibility for warehouse operations for the assigned facility. The position is responsible for the accurate and efficient execution of all work processes necessary to complete the assigned workload safely and productively while meeting customer expectations. Ensures the operating efficiency, accuracy, and damage targets are met by managing and communicating with team members and Warehouse leadership.

Responsibilities

Sets an example of personal performance and integrity, encouraging excellence and collaboration.
Effectively leads and manages team members using coaching and recognition.
Addresses subordinate performance issues and provides training and coaching.
Develops and maintains collaborative working relationships internally and externally.
Demonstrates self-direction in initiating actions towards goals and persistence in tasks.
Thinks creatively in developing solutions and applies technical knowledge effectively.
Displays confidence in stressful situations and takes ownership of failures.
Communicates effectively and positively with employees and truck drivers.
Applies relevant business knowledge and education with employees.
Keeps the facility tour and audit ready by following and recording information on cleaning schedules.
Assists in maintaining accurate inventory records.
Fills out and maintains administrative records for all department activities.
Enters data into reports and billing accurately.
Performs other duties assigned by Warehouse management.

Requirements

High School Diploma required.
Lean training preferred, but not required.
Proficient in Microsoft Office.
Must be efficient and accurate in data/billing entries and meet all deadlines.
Must effectively communicate with customers via email, phone, and other correspondence, responding promptly and accurately.
Skilled in operating relevant material handling equipment (e.g., forklifts, stretch wrappers) and able to train others in safe operation.

Skills

Microsoft Office
Data entry
Billing entry
Customer communication
Material handling equipment operation
Training
Coaching
Problem-solving
Conflict resolution
Performance management

Location

Warehouse facility

Work Type

Full-time

Experience Level

Lead

Education Level

High School Diploma

Benefits

Competitive Wages
Paid Vacation and Sick Time
Medical/Dental/Vision Insurance
Flexible Spending Account
8 Paid holiday days
Company-paid Life Insurance
Company match 401(k) Retirement Savings

About the Company

Wavepoint is a logistics provider founded in 1978, specializing in customer-driven solutions.
The company has grown through individual trucking, warehousing, and brokerage enterprises.
Wavepoint is now aligned under new entrepreneurial leadership with shared visions of excellence, supported by a talented staff and best-in-class assets.