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About the Role

New York Institute of Technology is seeking to fill a role to provide support to dining operations in one or more areas, including creating new business and generating sales for Catering and Executive Services.

Responsibilities

• Create new business and generate new sales within the campus for Catering and Executive Services.
• Interact daily with customers by initiating contact, planning and following up with contracts/service agreements.
• Plan, develop, and implement a comprehensive catering and executive program to ensure overall consistency and high quality across the various operations.
• Provide and ensure highest level of quality and service for the community, executives, conferences, and other VIP's and other customers.
• Develop training programs for employees and serve as a resource for operations managers to promote quality services.
• Make periodic and regular on site inspections of assigned units to observe quality of service; food appearance; merchandising and cleanliness and sanitation of areas, equipment, and employee appearance.
• Resolve customer issues and questions on site.
• Interact with managers/supervisors, chefs and catering operation supervisor on food set-ups and displays, ensuring the highest quality of food production, standards, presentations, and techniques.
• Train, schedule, and supervise all catering drivers.
• Conduct disciplinary actions as needed.
• Work with publications and advertising to create and plan marketing strategies for areas of responsibility and ensure that these plans are implemented according to the established timelines.
• Plan special events and theme parties.
• Respond directly to inquiries and resolve problems based on knowledge of the organization and of the supervisor's preferences.
• Answer all catering inquiries and compose and drafts forms, reports, or correspondence for the customer/client review and signature.
• Respond promptly to inquiries, comments, and requests.
• Rent equipment as needed.
• Manage staff and coordinate daily schedule, making adjustments and finding alternatives when scheduling problems occur based on knowledge of program requirements and staff availability.
• Responsible for hands-on service work as needed.
• Manage Administrative Assistant with all duties and responsibilities in regards to catertrax, purchase orders, catering orders, signage and other duties as assigned.
• Adhere to department purchasing policies.
• Responsible for food and supply purchasing as directed.
• Maintain the highest levels of sanitation and cleanliness.
• Prepare payroll, invoices, inventory, labor, and other like reports.
• Creates and maintains statistical records.
• Format and prepare complex documents which require the use of specialized software.
• Assist the assistant director in developing new campus business opportunities.
• Assist the director in other duties as needed/required.
• Must be able to work in other areas on campus as needed, such as DeSeversky Mansion, all campus cafes, kiosks, food trucks, and any/all special events on or off campus.
• Must be able to work in other positions, such as utility, server, attendant/cashier, driver as needed should employees in those positions not be able to work due to vacation, sick or personal time.
• Must be able to work a flexible schedule including weekends, nights and holidays, as needed.
• All staff are required to have their temperature taken at Main Gate upon entrance to NYIT campus.
• Face masks will be given to all staff.
• Face masks are required to be worn as part of the uniform and it is the responsibility of each staff member to launder their mask.
• Required to follow NYS Mandate as it pertains to PPE, Sanitation and Social Distancing.
• Other duties as assigned.

Requirements

• Previous catering and high-end banquet service experience required.
• Demonstrated ability and skills with supervision of entry level staff required.

Skills

• Familiarity with Caterease or similar catering database system preferred.
• Familiarity with POS systems.
• Advanced knowledge of Excel, PowerPoint, and Word.
• Excellent oral and written communication skills.
• Ability to work flexible and demanding hours, including nights, holidays, and weekends when needed.

Location

• New York City
• Long Island, New York
• Jonesboro, Arkansas
• Vancouver, British Columbia

Work Type

• Full-time

Experience Level

• Entry level staff supervision

Education Level

• Degree in hotel and restaurant management or a recognized culinary institution or equivalent combination and experience.

Salary/Compensations

• USD $75,000.00/Yr. - USD $80,000.00/Yr.

Benefits

• Competitive compensation and benefits program inclusive of generous paid time off, holidays, tuition remission, and retirement plans with employer contributions.

About the Company

• New York Institute of Technology's six schools and colleges offer undergraduate, graduate, doctoral, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability.
• A nonprofit, independent, private, and nonsectarian institution of higher education founded in 1955, it welcomes nearly 8,000 students worldwide.
• The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world.
• More than 120,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals.
• Together, the university’s community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future.
• For more information, visit nyit.edu.

Equal Opportunity

• New York Institute of Technology is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.