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About the Role

This role combines your passion for fitness with your ability to drive sales and engage prospective members through calls, consultations, and in-person interactions. You will be responsible for conducting fitness classes and personal training sessions while also making a significant impact on membership growth.

Responsibilities

• Lead high-energy group fitness classes and deliver one-on-one personal training sessions.
• Provide tailored fitness advice, ensuring the safety and effectiveness of all exercise programs.
• Design personalized training programs based on individual goals and fitness levels.
• Motivate members to achieve their fitness goals, promoting long-term engagement and retention.
• Proactively reach out to prospective members via phone calls, emails, and messages to introduce them to our services and membership options.
• Conduct membership consultations, addressing inquiries, explaining benefits, and recommending the best membership plans.
• Drive membership sales by converting leads into new sign-ups through effective communication and follow-up strategies.
• Make a high volume of outbound calls to potential clients, encouraging them to book tours and join the fitness community.
• Achieve sales targets, contributing to the growth of both the membership base and the overall business.
• Conduct membership tours and offer personalized fitness consultations to potential members.
• Build rapport with members through consistent communication, ensuring a high level of customer satisfaction.
• Follow up with leads and members to ensure they are engaged and receiving value from their membership.
• Resolve member inquiries and concerns promptly, maintaining a positive and supportive environment.
• Encourage member participation in special events, promotions, and fitness challenges.
• Manage membership accounts, updating details and tracking progress.
• Collaborate with the team to identify opportunities for business growth and improvement.
• Participate in staff meetings, share insights on member trends, and contribute ideas for promotional strategies.
• Stay up-to-date with all membership offerings, pricing plans, and promotional events.

Requirements

• Proven experience in a sales-driven role, ideally within the fitness industry.
• Strong telephone sales skills, including lead generation, closing sales, and follow-up.
• Ability to manage a high volume of calls, emails, and consultations while maintaining a positive and professional demeanor.
• Enthusiastic, driven, and passionate about helping others achieve their fitness goals.
• Excellent communication and interpersonal skills, with a natural ability to build relationships.
• Results-oriented with a focus on exceeding targets.
• Fully flexible to work early mornings, evenings and weekends.

Skills

• Fitness Instruction
• Sales
• Membership Consulting
• Telephone Sales
• Lead Generation
• Customer Service
• Member Engagement
• Communication
• Interpersonal Skills

Location

• Isle of Dogs E14 9YN

Work Type

• 30 hour contract
• 37.5 hour contract

Experience Level

• Sales-driven role experience
• Fitness industry experience

Education Level

• Fitness Instructor Certification (desirable but not essential)

Salary/Compensations

• From £13.85 per hour

Benefits

• Competitive salary with performance-based bonuses.
• Access to gym facilities and fitness classes.
• Ongoing professional development and training opportunities.
• Employee discounts on products and services.
• Positive, inclusive, and supportive work environment.
• A high-energy, collaborative atmosphere where you can thrive.

About the Company

• We are a fast-growing fitness organization dedicated to providing exceptional fitness services and experiences.
• We are looking for dynamic, sales-driven Fitness Instructors / Membership Consultants to join our team.