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About the Role

This role combines a passion for fitness with sales expertise, focusing on delivering expert fitness instruction and driving membership growth through proactive engagement. Responsibilities include leading fitness classes, personal training, and managing membership sales via calls, consultations, and follow-ups.

Responsibilities

• Lead high-energy group fitness classes and deliver one-on-one personal training sessions.
• Provide tailored fitness advice, ensuring the safety and effectiveness of all exercise programs.
• Design personalized training programs based on individual goals and fitness levels.
• Motivate members to achieve their fitness goals, promoting long-term engagement and retention.
• Proactively reach out to prospective members via phone calls, emails, and messages to introduce services and membership options.
• Conduct membership consultations, addressing inquiries, explaining benefits, and recommending membership plans.
• Drive membership sales by converting leads into new sign-ups through effective communication and follow-up strategies.
• Make a high volume of outbound calls to potential clients, encouraging them to book tours and join the fitness community.
• Achieve sales targets, contributing to the growth of both the membership base and the overall business.
• Conduct membership tours and offer personalized fitness consultations to potential members.
• Build rapport with members through consistent communication, ensuring a high level of customer satisfaction.
• Follow up with leads and members to ensure they are engaged and receiving value from their membership.
• Resolve member inquiries and concerns promptly, maintaining a positive and supportive environment.
• Encourage member participation in special events, promotions, and fitness challenges.
• Manage membership accounts, updating details and tracking progress.
• Collaborate with the team to identify opportunities for business growth and improvement.
• Participate in staff meetings, share insights on member trends, and contribute ideas for promotional strategies.
• Stay up-to-date with all membership offerings, pricing plans, and promotional events.

Requirements

• Proven experience in a sales-driven role, ideally within the fitness industry.
• Strong telephone sales skills, including lead generation, closing sales, and follow-up.
• Ability to manage a high volume of calls, emails, and consultations while maintaining a positive and professional demeanor.
• Enthusiastic, driven, and passionate about helping others achieve their fitness goals.
• Excellent communication and interpersonal skills, with a natural ability to build relationships.
• Results-oriented with a focus on exceeding targets.
• Fully flexible to work early mornings, evenings and weekends.
• Must live within 45 mins of Stratford East E14 1DR.

Skills

• Fitness Instruction
• Personal Training
• Sales
• Membership Consulting
• Telephone Sales
• Lead Generation
• Customer Service
• Communication
• Interpersonal Skills
• Relationship Building

Location

• Stratford East E14 1DR

Work Type

• 30 hour contract
• 37.5 hour contract
• Full-time

Experience Level

• Sales-driven role experience
• Fitness industry experience

Education Level

• Fitness Instructor Certification (desirable but not essential)

Salary/Compensations

• From £13.85 per hour

Benefits

• Competitive salary with performance-based bonuses.
• Access to gym facilities and fitness classes.
• Ongoing professional development and training opportunities.
• Employee discounts on products and services.
• Positive, inclusive, and supportive work environment.
• A high-energy, collaborative atmosphere where you can thrive.

About the Company

• A fast-growing fitness organization dedicated to providing exceptional fitness services and experiences.