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About the Role
The 2027 Client Service Internship Program offers driven students hands-on exposure to the practice through strategic projects aligned to client support, service delivery, onboarding, reporting, process improvement and relationship management. Interns will gain insight into BNY’s client service model, collaborate across business, operations and technology teams, and build essential skills in a fast-paced environment.
Responsibilities
- Support the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.
- Track service metrics, commitments, and trends to help teams identify areas for improvement.
- Assist with onboarding, transitions, and process updates to enhance client experience.
- Work across operations, service, and relationship teams to ensure clear communication and track next steps.
Requirements
- Enrollment in a 3 or 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred.
- Graduating in Dec 2027 or Summer 2028.
- On track to achieve a 2.1 or higher.
- Does not require sponsorship for employment visa status (now or in the future) in the country where applying.
Skills
- Client-centric problem solving
- Clear written and verbal communication
- Attention to detail and ownership mindset
- Process improvement and service analytics
- Prioritization and escalation judgment
Work Type
- Internship
Experience Level
- Intern
Education Level
- Undergraduate Degree
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Access to flexible global resources and tools
- Focus on health, personal resilience, and financial goals
- Generous paid leaves, including paid volunteer time
About the Company
- BNY’s Client Service Practice delivers a high-quality, client-first experience across our businesses by supporting day-to-day service, issue resolution and ongoing client engagement.
- BNY is a leading global financial services company at the heart of the global financial system, influencing nearly 20% of the world’s investible assets.
- Teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
- Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent.
- The BNY Summer Internship Program offers high-potential students a dynamic 10-week experience designed to accelerate development, build professional networks, and provide meaningful exposure to one of the world's leading financial services institutions.
- Interns gain insight into the capabilities, platforms, and functions that power BNY's global franchise while contributing to impactful business initiatives.
- Enterprise-wide onboarding and development programming, including an in person immersive induction experience, executive speaker series, skill development, and networking opportunities.
- Meaningful project work aligned to key business practices and platforms, providing hands-on experience, skill development, and real-world business impact.
- Structured mentorship and career support from managers, senior leaders, peer mentors, business stakeholders, and dedicated program managers.
- Exposure across practices, platforms, and teams, building a broad understanding of BNY's integrated business model.
- Professional, technical, and financial services training designed to strengthen business acumen and prepare participants for long-term career success.
- A premier early-career experience, backed by senior leadership and designed to develop the next generation of talent for BNY's global workforce.
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html]
- BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all]
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Equal Opportunity
- BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.