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About the Role

As an Inside Sales Representative (m/w/d) Service Portfolio - Germany, you will be responsible for the active development and support of customers in Germany. You will identify new business opportunities, develop the installed customer base through cross- and upselling, and position suitable product and service solutions. You will manage offers, contract renewals, and sales opportunities, maintain your pipeline in Salesforce, and work closely with sales, service, and other internal teams to drive revenue growth and long-term customer loyalty.

Responsibilities

Actively identify and develop new business opportunities in Germany.
Expand the existing customer base and systematically manage the installed base.
Strategically develop and manage a defined sales territory.
Implement regional growth strategies in coordination with the Sales Manager DACH.
Conduct customer discussions and negotiations at the decision-maker level.
Position our product and service portfolio with clear differentiation from the competition.
Identify new revenue potentials through cross- and upselling.
Independently manage price agreements, offers, and contract renewals.
Develop and implement proactive strategies to maximize revenue and customer loyalty.
Systematically maintain sales opportunities, forecasts, and pipeline in the CRM system (Salesforce).
Ensure compliance with internal pricing and approval processes.
Be responsible for achieving defined sales and growth targets.
Collaborate closely with field sales, product management, marketing, and service.
Coordinate with technical specialists for optimal solution positioning.
Cooperate with Finance, Customer Service, and Operations for efficient order processing.
Support tender processes and complex offer processes.

Requirements

Position our product and service portfolio with clear differentiation from the competition.
Actively identify and develop new business opportunities in Germany.
Expand the existing customer base and systematically manage the installed base.
Strategically develop and manage a defined sales territory.
Implement regional growth strategies in coordination with the Sales Manager DACH.
Conduct customer discussions and negotiations at the decision-maker level.
Identify new revenue potentials through cross- and upselling.
Independently manage price agreements, offers, and contract renewals.
Develop and implement proactive strategies to maximize revenue and customer loyalty.
Systematically maintain sales opportunities, forecasts, and pipeline in the CRM system (Salesforce).
Ensure compliance with internal pricing and approval processes.
Be responsible for achieving defined sales and growth targets.
Collaborate closely with field sales, product management, marketing, and service.
Coordinate with technical specialists for optimal solution positioning.
Cooperate with Finance, Customer Service, and Operations for efficient order processing.
Support tender processes and complex offer processes.

Skills

Salesforce CRM

Location

Germany

Work Type

Office
Standard (Mon-Fri)

Benefits

Meaningful work in an international life science company
Contribute to innovative diagnostic solutions with a direct impact on patient care
Structured onboarding and development opportunities within Thermo Fisher Scientific
A modern work environment with high quality and safety standards
Collaboration in a dedicated and interdisciplinary team

About the Company

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. We help our customers advance life sciences research, solve complex analytical challenges, improve patient diagnostics and therapies, and increase productivity in their laboratories.
Our global team of more than 100,000 colleagues delivers an unparalleled combination of innovative technologies, convenient purchasing options, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Thermo Scientific Laboratory Equipment Division (LED) develops and manufactures laboratory equipment for sample preparation, processing, storage, and protection. Our broad portfolio supports customers in research, healthcare, and industry with reliable, innovative, and increasingly digital solutions. Our product portfolio is complemented by comprehensive services aimed at maximizing equipment availability and productivity, reducing downtime, and optimally supporting customers throughout the entire lifecycle of their equipment.

Equal Opportunity

Thermo Fisher Scientific is an employer committed to equal opportunity and support for minorities, and does not discriminate based on ethnic origin, skin color, religion, gender, sexual orientation, gender identity, national origin, disability, or any legally protected status.