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About the Role

Respond to guest repair requests, resolve maintenance issues with minimal supervision, and perform preventive maintenance on tools and equipment. This role requires advanced skills in reading blueprints and schematics, strong mechanical abilities, and proficiency in various engineering categories.

Responsibilities

• Respond and attend to guest repair requests.
• Communicate with guests/customers to resolve maintenance issues with little to no supervision.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines.
• Carry equipment (e.g., tools, radio).
• Identify, locate, and operate all shut-off valves for equipment.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and problems to other shifts using approved communication programs and standards.
• Read standard blue prints and electrical schematics concerning plumbing and HVAC.
• Perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters.
• Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's.
• Use the Lockout/Tagout system before performing any maintenance work.
• Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Train and mentor other engineers as necessary.
• Perform Engineer on Duty responsibilities, including readings and rounds.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearances are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Requirements

• Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.
• At least 2 years of hotel engineering/maintenance experience.
• Universal Chlorofluorocarbon (CFC) Certification.
• Must meet applicable state and federal certification and/or licensing requirements.

Skills

• Advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC.
• Above average engineering operations skills.
• Strong general mechanical ability.
• Proficiency in at least three of the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Above average skills in three more of the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
• Advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.

Experience Level

• No supervisory experience.

Education Level

• High school diploma or G.E.D. equivalent
• Vocational or technical background

About the Company

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• At Courtyard, we’re passionate about better serving the needs of travelers everywhere.
• It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip.
• We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
• In joining Courtyard, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• We are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.