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About the Role
The Room Attendant will perform a combination of tasks to maintain the hotel and public spaces with impeccable standards of cleanliness while embracing company culture and guiding principles.
Responsibilities
- Perform tasks that maintain hotel premises in a clean and orderly manner.
- Keep work area clean and neat, free from dust and litter.
- Load carts with necessary supplies.
- Clean all assigned guest rooms within the required time limit.
- Change bed linens and make beds.
- Vacuum carpet and move furniture as needed for cleaning.
- Dust and clean all furniture, including picture frames, bed frames, lamps, TVs, armoires, and desks.
- Clean mirrors, surfaces, windows, and walls.
- Thoroughly clean bathroom areas, including shower/tub, sink, floor, and toilet.
- Replace room amenities such as bathroom supplies, drinking glasses, and writing supplies.
- Empty wastebaskets.
- Ensure guest room setup complies with standards.
- Report any discrepancies in room status or reasons for incomplete rooms to the Inspector.
- Turn in all Lost & Found items following standard procedures.
- Fill out assignment sheets as each room is completed.
- Ensure all equipment is in operational order and supplies are adequate.
- Report equipment needing repair or supplies needing to be ordered.
- Perform other duties as assigned.
- Be flexible with workday shifts, including early mornings, evenings, nights, weekends, and holidays.
Requirements
- Prior cleaning experience.
- Punctual, dependable, and adaptable to change.
- Ability to follow instructions, company policies, and safety procedures.
- Efficient time and resource management skills.
- Strong communication, problem-solving, and customer service skills.
- Teamwork, professionalism, and integrity.
- Open availability to work weekends and holidays.
Skills
- Cleaning
- Communication
- Problem-solving
- Customer service
- Teamwork
- Professionalism
- Integrity
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- Competitive Pay
Benefits
- Bonus Opportunities
- Training & Development
- Opportunity for Advancement
- Medical
- Dental
- Vision
- 401k with Match
- Paid Time Off
- Holiday Pay
- Free Parking
- Hotel Discounts
- Safe Work Environment
- Opportunities to give back to the community
About the Company
- An organization driven by Guiding Principles: Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus.
- Has a reputation for providing genuine hospitality and a commitment to service that exceeds guest expectations.
- A growing organization with a passion for serving guests and providing unforgettable experiences.
- Creates loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity, and superior quality and service.
Equal Opportunity
- The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.