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About the Role

The Assistant Store Manager plays a key role in achieving store standards by leading by example, embracing an entrepreneurial spirit, and inspiring their teams through passion and belief in our brands.

Responsibilities

• Lead store teams to generate sales, profit, minimize losses, and create the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained.
• Identify opportunities to grow the business and improve performance through collaboration.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Work with the visual merchandising team to ensure clear communication and understanding.
• Partner with the store management team to build on business opportunities and achieve company standards and objectives.
• Focus staff on the importance of quality relationships with internal and external customers.
• Ensure accountability of staff in building a repeat customer base by providing unparalleled spirited service.
• Complete daily/weekly store walkthroughs to evaluate product performance, pricing, staff service levels, and inventory levels.
• Communicate to the Store Manager what is driving sales and discuss issues/priorities to develop strategies to maximize business.
• Ensure weekly visual presentation action plans are in place.
• Analyze store-level reports and create action plans to improve results.
• Assist with manpower planning, identification, recruitment, interviewing, and hiring processes.
• Recruit store personnel with a broad range of perspectives, experiences, and backgrounds.
• Work with the Store Manager to build bench strength for key positions, including possible successors.
• Participate in weekly management meetings and other staff meetings.
• Clearly communicate to staff store and individual sales goals and other key performance expectations.
• Provide guidance on what is needed to improve performance based on sales results.
• Provide a great customer journey and achieve exemplary mystery shop results.

Requirements

• Connect with consumers.
• Previous track record of supervisory or specialist roles within a premium or luxury brand.
• Previous people management experience.
• Act with purpose to resolve conflict and unproductive disagreements.
• Effective communicator with the ability to cultivate belonging.
• Collaborate to win.
• Recognize and celebrate the contributions and achievements of others.
• Courageous in giving feedback that promotes positive behavioral change.
• Adapt fast and work with pace.
• Energetic and inspire trust showing a clear presence on the shop floor.
• Approach all issues with a ‘can do’ approach.
• Make informed decisions to find in-store solutions.

Location

• Wembley Outlet

Work Type

• Full-time

Experience Level

• Supervisory
• Specialist

Benefits

• Competitive and comprehensive benefits program offering protection, peace of mind, and flexibility.

About the Company

• TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985.
• Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
• The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
• Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport.
• Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand.
• With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies.
• We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.
• Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic.
• We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses.
• We strive to make a positive impact on the world.
• We inspire passion in our people.
• We embody authenticity and embrace individuality.
• Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style.
• Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010.
• We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment.
• We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.
• Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
• One of PVH’s greatest strengths is our people.
• Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

Equal Opportunity

• PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
• We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world.
• In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
• PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
• In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.