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About the Role

Fabric is seeking an Account Director to lead client relationships and shape social strategies for German-market stakeholders, focusing on community building and resonance.

Responsibilities

• Lead day-to-day client relationships with German-market stakeholders for brands including Subway DE, Sony Europe DE, and Ever Clean DE.
• Provide clear, thoughtful, and trusted advice to clients.
• Shape integrated social strategies encompassing organic, paid, influencer, and creative activities to meet client objectives.
• Collaborate with UK and Netherlands teams to adapt international strategies for German audiences.
• Guide projects from brief to asset approval, defining budgets, timelines, scopes, and workflows.
• Oversee account performance and reporting, translating data into actionable insights and recommendations.
• Manage the commercial health of the account portfolio, including profitability, budgets, resourcing, and growth opportunities.
• Lead meetings, reviews, planning sessions, and presentations in German and English.
• Travel regularly to Berlin and occasionally to other locations in Germany or the UK.

Requirements

• Fluency in German and strong written and spoken English.
• Experience in client services within a social, creative, or integrated agency.
• Ability to provide direction across multiple accounts.
• Strong understanding of the German market, including cultural context, consumer trends, platform behavior, and competitive landscape.
• Strategic knowledge of social media, paid media, and influencer marketing.
• Understanding of how social media contributes to broader communications.
• Experience managing client relationships, budgets, scopes of work, project delivery, and account profitability.
• Ability to translate performance data into clear insights, recommendations, and client presentations.
• Collaborative and solutions-focused approach.
• Commitment to supporting colleagues, addressing issues early, and improving work quality.

Skills

• German language proficiency
• English language proficiency
• Client services
• Social media strategy
• Paid media strategy
• Influencer marketing strategy
• Creative strategy
• German market understanding
• Budget management
• Scope of work management
• Project delivery
• Account profitability management
• Data analysis and reporting
• Client presentations
• Collaboration
• Problem-solving

Location

• Berlin, Germany
• Germany
• UK

Work Type

• Full-time
• Hybrid

Experience Level

• Account Director

About the Company

• Fabric is a social agency focused on community building, cultural trends, and creating social ecosystems.
• The agency prioritizes resonance over mere reach.