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About the Role

We are seeking a highly capable Head of Business Operations Reporting to lead the reporting and analytics capability for commercial, finance, product and other business teams. This leadership role is responsible for reporting and analytics delivery, data governance, and team management, combining strong stakeholder management with expertise in modern data platforms, reporting technologies, and agile delivery. The role ensures reporting and analytics capabilities are scalable, reliable, and aligned to business priorities, enabling informed decisions using trusted data.

Responsibilities

Own reporting and analytics delivery in alignment with Business Operations roadmap priorities and governance processes.
Partner with senior business stakeholders to understand requirements and translate them into scalable reporting and analytics capabilities.
Provide insight and recommendations to senior leaders to support strategic and operational decision-making.
Establish and maintain governance for data quality, reporting standards, definitions, and data ownership.
Define and monitor performance measures and outcomes to deliver trusted data, reports, and measurable business outcomes.
Manage, develop, and inspire a team of Data Engineers and Power BI Developers.
Champion the effective use of data, analytics, and emerging technologies to improve business performance.
Manage and continuously optimize the end-to-end reporting and analytics lifecycle.
Define, manage, and enhance data ingestion pipelines into Snowflake.
Ensure the secure, effective, and scalable operation of reporting platforms and associated technologies.
Design, develop, and maintain trusted datasets and data models.
Deliver and continuously improve commercial, financial, product, customer, and operational reporting solutions.
Monitor data availability, platform performance, report adoption, and business value delivered.
Collaborate with business and technology teams to align standards and share best practices.
Evaluate emerging technologies and identify opportunities for improvement.

Requirements

Proven leadership experience in business operations, intelligence, analytics, data engineering, or related disciplines.
Excellent stakeholder management and communication skills, with credibility to engage and influence senior business and technology stakeholders, including C-suite executives.
Strong commercial acumen and understanding of how data drives business performance.
Experience translating commercial, financial, product, and operational requirements into reporting and analytics solutions.
Strong hands-on experience with Snowflake, Power BI, Adobe Analytics, and modern data integration technologies.
Strong understanding of data modelling, governance, and data quality best practices.
Experience managing small, highly skilled teams in an agile environment.
Experience in a global B2B SaaS, information services, media, or subscription-based business.
Knowledge of Salesforce and related CRM ecosystems.
Exposure to advanced analytics, AI, machine learning, or data science use cases (Desirable).
Experience within maritime, logistics, transportation, or other data-intensive industries (Desirable).
Experience working in a Private Equity-backed organisation (Desirable).

Skills

Snowflake
Power BI
Adobe Analytics
Data Modelling
Data Governance
Data Quality
Agile Methodologies
Salesforce
CRM Ecosystems
Advanced Analytics
AI
Machine Learning
Data Science

Location

London, UK
Chennai, India

Work Type

Full-time

Experience Level

Leadership experience

About the Company

Lloyd’s List Intelligence are the trusted experts delivering transparent and actionable maritime data empowering 60,000 professionals around the globe to make confident decisions that drive the safe, efficient, and lawful movement of trade by sea.
Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into unique insight delivered through data and analytics services, news and commentary, and publications.
Our global teams span data and analytics, product management, editorial and market analysis, technology, marketing, sales, and customer success.

Equal Opportunity

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
Please let us know of any adjustments we need to make for you to show us your best self.