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About the Role

We are seeking a Community Manager to join the Founders Forum Events team, focusing on growing and engaging our community. This mid-level, permanent role offers the chance to develop skills in tech, events, and community management.

Responsibilities

• Research and onboard new members, ensuring CRM data accuracy.
• Compile lists of potential invitees and speakers from various sources.
• Curate VIP guest lists for premium events in collaboration with content and partnerships teams.
• Monitor tech, business, and political news to identify new prospects.
• Analyze database segments to identify growth opportunities using tools like Pitchbook and Dealroom.
• Build and maintain Looker dashboards, provide status updates, and act on reports.
• Write and adapt copy for different audience segments across various platforms.
• Manage event registration sites on Swoogo, coordinate invitations, registrations, and handle inquiries.
• Create community-facing event materials such as FAQ webpages, guest books, and name badges.
• Act as an onsite community ambassador, building relationships with guests.
• Troubleshoot in real-time to ensure a smooth guest experience.
• Conduct post-event follow-up, feedback capture, and identify new relationships.
• Contribute ideas for engagement, new formats, and adding value to the network.

Requirements

• Minimum 3 years of experience in a community, events, or relevant role.
• Experience working in events.
• Experience preparing and presenting research, reports, and data-driven insights.
• Aptitude for data analysis and a natural curiosity.
• Highly proficient writer with a creative knack for effective copywriting.
• Problem solver who can pivot to find solutions.
• Excellent written and verbal communication skills with meticulous attention to detail.
• Comfortable using AI tools like Claude to streamline work.
• Highly proficient with generative AI Tools, data visualization tools, and MS Excel/Google Sheets.
• CRM experience required (Salesforce or Attio experience is an asset).
• Event Registration platform experience (especially Swoogo) is an asset.
• Comfortable with gen AI tools and quick to learn new platforms.
• Highly motivated self-starter who takes ownership and prioritizes well under pressure.
• Ability to adapt quickly when workflows change.
• Can work independently and take initiative.
• Great at receiving and actioning feedback.
• Team player happy to assist colleagues.
• Highly detail-oriented and capable of managing multiple tasks simultaneously.
• Comfortable working independently and client-facing.

Skills

• Community Management
• Event Management
• Data Analysis
• Copywriting
• CRM
• Generative AI Tools
• Data Visualization
• MS Excel
• Google Sheets
• Pitchbook
• Dealroom
• Swoogo
• Salesforce
• Attio
• Looker

Location

• Remote (option to work remotely anywhere in the world for 3 weeks/year)

Work Type

• Permanent
• Full-time

Experience Level

• Mid-level

Benefits

• 25 days annual leave
• Additional leave between Christmas and New Years Day
• Option to work remotely anywhere in the world for 3 weeks/year
• Quarterly team activities
• Weekly lunches
• Office drinks
• Snacks
• Team trips
• Access to Founders Forum Group network
• Mental health stipend
• Wellbeing stipend
• Learning and development stipend
• Private healthcare package
• Pension contribution

About the Company

• Founders Forum Group is a global community and group of businesses supporting entrepreneurs at every stage of their journeys.
• Its forums unite the world’s most influential founders, investors, corporate and government leaders to tackle era-defining questions in iconic locations across the globe.
• FF Group businesses support founders via connections (Events), services (Founders Keepers, Founders Law, Founders Makers, Miroma Founders Network, Founders HR, Founders Comms, Founders Health INDI, 01 Founders, Founders Pledge, Grip, Global Talent, Founders Match), insights & advocacy (Tech Nation Research & Insights), growth programmes (Future Fifty, Upscale, Climate, Creo, Deeptech), access to capital (Founders Factory, firstminute capital), and a venture called The Longevity Show.
• In 2021, the group sold its innovation strategy consulting firm, Founders Intelligence, to Accenture.
• Since 2019, Founders Forum Group has partnered with Informa Tech to celebrate UK tech through London Tech Week.
• In 2023, FFG acquired Tech Nation, the UK’s leading growth platform for tech scaleups.
• Founders Forum Group continues government-funded programmes for early-stage and scaling founders, and data-driven research into the UK's tech ecosystem.
• Tech Nation is the official endorsing body for the UK’s Global Talent Visa on behalf of the Home Office.