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About the Role

The platform team supports the Charlotte Tilbury customer experience online and the infrastructure engineers use, covering CI/CD pipelines, Terraform modules, security, and tooling optimization. Engineers work in small, agile teams (squads) using SCRUM or Kanban to deliver feature roadmaps. Squads include Product Managers and Designers, emphasizing collaboration. Engineering squads follow DevOps principles, running what they build, with the platform team ensuring scalable, secure infrastructure and a smooth development journey.

Responsibilities

Maintain and contribute to all parts of our AWS platform that creates a luxury shopping experience for our customers
Work on platform initiatives that enable our cross-functional squads to self-serve when it comes to provisioning infrastructure from the AWS catalogue
Contribute to our tooling and the overall developer experience of our engineers, making it easy for them to create, maintain, and own the infrastructure they need, and making the process of building, testing, and deploying services and features fast and frictionless
Review and continuously improve our cloud infrastructure, making sure it is secure, performant, and cost-efficient, and is ready to support the ambitious growth plans for our business
Receive mentoring, development, and training to ensure your skills are kept up to date
Have an opportunity to contribute to SRE and incident response

Requirements

Hands-on experience with running services in the cloud – AWS is strongly preferred but not essential
Experience in designing, maintaining and running production infrastructure using IAC (preferably Terraform)
Familiarity with core AWS services, including Elastic Container Service, Lambdas, CloudFront, API Gateway, S3, RDS, Route53, API Gateway, ElastiCache
Knowledge of cloud CI/CD systems, preferably GitHub Actions, with an understanding of how to handle secrets and privileged access
Grounding in basic networking and connectivity – VPCs, load balancers, routing
Experience with Docker, containers and container orchestration platforms
Experience in using a scripting language (such as Bash or Python), for CI/CD and general problem-solving
Knowledge of observability concepts and ability to utilise monitoring tools (logs, metrics, dashboards, alerts – Grafana) to identify problems and find solutions
Hands-on experience with at least one non-IAC programming language (Java, Python, Typescript, or any other)
Familiarity with, and interest in, security, and readiness to consider security implications in every action
Experience working in e-commerce and running commercially critical infrastructure used by tens or hundreds of thousands of customers every day
Familiarity with AWS IAM, least privilege, encryption and secure access patterns for services and CI/CD
Curious, proactive and enjoy solving platform problems that enable other engineers
Comfortable working with a range of services in production and understand how they are built, monitored and supported
Self-motivated, willing to seek solutions and ask for help when needed
Comfortable with ambiguity and refining direction as a team
Understand that platform work is not just provisioning infrastructure but helping services run reliably day to day
Can communicate clearly with technical and non-technical stakeholders
Comfortable working across project delivery and operational support

Skills

AWS
Terraform
Elastic Container Service
Lambdas
CloudFront
API Gateway
S3
RDS
Route53
ElastiCache
GitHub Actions
Docker
Bash
Python
Grafana
Java
Typescript
AWS IAM

Location

Global

Work Type

Hybrid

Experience Level

Mid-level

Benefits

25 days holiday (plus bank holidays)
Additional day to celebrate your birthday
Inclusive parental leave policy
Pension and life assurance
Medicash
Employee Assist Programs
Regular social connects with colleagues
Dog friendly days and spaces
Generous product discount and gifting

About the Company

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves.
With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.
Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day.
Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC.
Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.
We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech.
As we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

Equal Opportunity

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.