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About the Role
ROCK YOUR LIFE gGmbH (RYL!) is a non-profit organization dedicated to helping young people from educationally disadvantaged backgrounds achieve the best possible entry into professional life. This role is crucial in supporting our mentoring programs and fostering a community that empowers young individuals.
Responsibilities
- Provide continuous support to mentoring pairs from initial contact to the conclusion of the mentoring relationship.
- Conduct regular check-ins with mentoring pairs via email, phone, or video calls.
- Assist mentoring pairs with challenges, conflicts, or questions.
- Ensure all participants have access to relevant resources and information.
- Document the current status of mentoring pairs in the CRM system.
- Plan, organize, and conduct online formats, such as intervisions.
- Foster an active and appreciative community.
- Implement the child and youth protection concept when interacting with young people.
- Handle sensitive situations and information responsibly.
Requirements
- Empathetic, clear, and appreciative communication skills.
- Conflict management competencies.
- Experience working with young people and volunteers is advantageous.
- High reliability, structured work approach, and sense of responsibility.
- High mental resilience.
- Confident use of digital communication tools.
- Willingness to learn new tools, such as CRM systems.
Skills
- Mentoring
- Conflict Management
- Digital Communication
- CRM Systems
- Youth Protection
Location
- Germany-wide
- Hybrid
Work Type
- Part-time
- Hybrid
Experience Level
- Entry Level
- Mid Level
Benefits
- Flexible working hours
- Supportive and appreciative team
- Opportunity to enable fairer educational and future prospects for young people
- Room for own ideas, further development, and co-design
- Remote workplace
About the Company
- ROCK YOUR LIFE gGmbH (RYL!) is a non-profit organization with over 50 locations in Germany, Austria, Spain, Switzerland, and the Netherlands.
- RYL! helps young people from educationally disadvantaged backgrounds achieve the best possible entry into professional life.
- A long-term scientific study by the renowned ifo Institute shows that ROCK YOUR LIFE! has a significant impact on participating young people.
Equal Opportunity
- We are committed to creating an environment where people with diverse backgrounds and experiences feel welcome and valued.
- We welcome applications from all individuals, regardless of origin, gender, sexual orientation, disability, religion, or age.
- We particularly encourage individuals who have experienced or are experiencing discrimination (e.g., due to racism, antisemitism, sexism, homophobia, ableism, classism, or ageism) to join us and enrich our team with their perspectives.