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About the Role

Leasing Professionals play a key role in shaping the resident experience and are the face of the community, helping prospective residents find the right home and supporting current residents with professionalism and care. This is a fast-paced, customer-focused role perfect for someone who loves working with people, thrives on meeting goals, and is looking to grow in the multifamily industry.

Responsibilities

• Greet prospective residents, provide tours, and highlight community features
• Answer phone calls, emails, and online inquiries with professionalism and urgency
• Guide applicants through the leasing process from start to finish
• Maintain accurate records in Entrata (or similar software)
• Assist with marketing efforts, outreach, and resident events
• Support move-ins, lease renewals, and resident communication
• Collaborate with maintenance and management teams to ensure resident satisfaction
• Stay current on market trends, pricing, and availability

Requirements

• Strong customer service and communication skills
• Availability to work Saturdays (closed on Sundays) and maintain a flexible weekday schedule
• Comfortable working with leasing goals and sales metrics
• Basic computer proficiency and willingness to learn new systems
• Previous leasing, sales, or customer-facing experience
• Experience with Entrata or property management software
• Bilingual abilities
• Regular movement throughout the property and occasional lifting
• Ability to communicate effectively and safely perform physical tasks
• Ability to be on feet 33% to 100% of the time
• Ability to bend/stoop/squat/kneel
• Ability to climb stairs
• Ability to push or pull, stand, and walk
• Ability to reach above shoulders
• Ability to grasp/grip/turn and use finger dexterity
• Occasional need to lift/carry 10-25 lbs
• Frequent need to lift/carry under 10 lbs

Skills

• Customer service
• Communication
• Sales
• Computer proficiency
• Entrata
• Property management software
• Bilingual

Location

• Onsite

Work Type

• Full-Time

Experience Level

• Entry Level
• Mid Level

Salary/Compensations

• Competitive hourly rate + commission

Benefits

• 15 Paid Holidays (including CAF Impact Day)
• PTO based on tenure (15-30 days)
• 3 Flex Days per year
• Medical, Dental & Vision (employee medical starts at $65/month)
• 401(k) with company contributions (after 6 months)
• Paid Parental Leave (10 days)
• 30–50% Employee Housing Discount (after 30 days, if applicable)
• Recognition programs
• Commission incentives

About the Company

• CAF Management is a company that invests in its people and believes in growing them from within. Whether you’re starting your first leasing job or ready to take your next step in property management, you’ll have the support and development opportunities to thrive here.