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About the Role
Atlassian is looking for a Pre-Sales Solutions Engineer for our Emerging Markets Team, with the main focus on Africa. This role is passionate about being a product expert in the sales cycle, solving our customers' hardest business problems with our products and solutions, and helping close our enterprise deals.
Responsibilities
- Partner with account teams and channel partners to understand customer needs and map them to Atlassian products.
- Identify opportunities for cross-product/solution expansion.
- Investigate and assess client pain points.
- Act as a product expert in the pre-sales process, articulating software value.
- Demonstrate a broad understanding of Atlassian's product suite and how they work together.
- Lead compelling value-based demonstrations.
- Guide customers through technical needs in the sales process.
- Forge strong partnerships with sales counterparts to discuss opportunities and improve the selling cycle.
- Track and document product feedback and competitive intelligence.
- Continuously learn and refine pre-sales knowledge and sales processes.
Requirements
- 2+ years of experience interacting with enterprise customers in a pre-sales capacity.
- Excellent communication and strong presentation skills to multi-level audiences.
- Agility to do what it takes to get the job done.
- Creative problem solver who can interpret complex business problems and boil them down into solutions.
- Comfortable in both business and technical contexts.
- Ability to interact with executives and strong technical audiences.
- Passion for continuous learning and growth.
- Openness to giving and receiving feedback.
- Tolerance for failure and a drive to win.
- Passion for making customers and Atlassian successful.
- Fluent in English.
Skills
- Pre-sales
- Product expertise
- Sales cycle
- Customer discovery
- Cross-product solutions
- Technical needs assessment
- Value-based demonstrations
- Product feedback
- Competitive intelligence
- Sales process improvement
Location
- UK
- Germany
- Netherlands
Work Type
- Office
- Home
- Combination of office and home
Experience Level
- 2+ years
Benefits
- Health and wellbeing resources
- Paid volunteer days
About the Company
- Atlassian is motivated by a common goal: to unleash the potential of every team.
- Our software products help teams all over the planet and our solutions are designed for all types of work.
- Team collaboration through our tools makes what may be impossible alone, possible together.
- We believe that the unique contributions of all Atlassians create our success.
Equal Opportunity
- We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
- All your information will be kept confidential according to EEO guidelines.
- We can support with accommodations or adjustments at any stage of the recruitment process.