Waiting Team Member at IHG | GB | Rezi

Waiting Team Member at IHG

Waiting Team Member

IHG · GB

1 months ago

Waiting Team Member

IHG · GB

a month ago
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About the Role

Join our team at InterContinental London Park Lane as a full-time Waiting Team Member in The Arch Bar and Wellington Lounge. This role is crucial in ensuring guests have a positive experience by delivering excellent service, food, and drinks.

Responsibilities

  • Greeting guests and taking their orders
  • Communicating with the kitchen and bar about orders
  • Carrying meals and beverages to the correct tables
  • Ensuring guests have a positive experience by delivering great service, great food, and great drinks

Requirements

  • Previous experience as a waiter, bartender, or barista is preferred
  • Experience in handling guest queries and concerns is a must
  • Willingness to learn new things and work as part of the wider hotel team
  • Must meet the legal requirements to work in the UK

Skills

  • Handling guest queries and concerns
  • Working as part of a wider hotel team

Location

  • London

Work Type

  • Full-time
  • 40 hours per week

Experience Level

  • Preferred experience as a waiter, bartender, or barista

Salary/Compensations

  • £14.27 per hour plus TRONC

Benefits

  • Free meals on duty
  • Amazing discounts for our hotels and restaurants around the world for you and your friends & family
  • 50% discount in our F&B outlets
  • Discounts from over 15,000 stores via Hapi benefits scheme
  • Generous refer a friend scheme
  • Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata
  • 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated)
  • Wagestream - a financial wellbeing app
  • Company sick pay
  • Life insurance for every employee
  • Professional career development with IHG Leadership programs
  • Access to digital online learning platform
  • Numerous other learning and development opportunities

About the Company

  • Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided.
  • Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair.
  • Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
  • IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.
  • At InterContinental London Park Lane, our ambition is to define our unique culture.
  • A culture that inspires you to be all you can be.
  • An invitation to tap into your unique personality to deliver and achieve incredible things.
  • An expectation to play your part in empowering and inspiring others.
  • An opportunity to learn, grow and push what’s possible.
  • The promise of a personal and professional journey.
  • A place where everyone can belong and feel part of something bigger.

Equal Opportunity

  • As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
  • At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law