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About the Role
As the Marketing Advisor, you will provide expert advice to internal stakeholders to drive best practice strategic customer-centric communications, manage incoming communication briefs, coordinate the delivery of campaigns to market and provide specialist advice and recommendations to optimise campaign delivery and performance against department and NSW Government priorities.
Responsibilities
- Contribute to the development and implementation of marketing and communications strategies, plans and campaigns to support optimal service delivery.
- Provide contemporary and evidence-based advice to shape marketing and communications programs.
- Develop program budgets, timelines, reports and updates, and campaign result reports.
- Contribute and participate in project delivery activities including launches, workshops, and presentations.
- Establish working relationships with vendors, and internal and external stakeholders.
- Coordinate the development of appropriate merchandise, collateral, and in-house activities.
- Develop high quality, accurate and timely reports, briefs, or correspondence.
Requirements
- Several years of marcomms and campaigns experience
- Strong work ethic with a can-do attitude
- Excellent communication skills with both internal and external parties
- High level attention to detail, organisation and prioritisation
- Proactive in your approach to your work
- Good, substantiated Excel skills
Skills
- Marcomms
- Campaigns management
- Strategic communication
- Customer-centric communication
- Budget development
- Timeline management
- Reporting
- Stakeholder management
- Vendor management
- Merchandise coordination
- Collateral development
- Excel
Location
- McKell: Haymarket, Sydney
Work Type
- Temporary Full-time
- Hybrid (minimum 2 days per week in the office)
Experience Level
- Several years of experience
Education Level
- Appropriate tertiary qualifications and/or demonstrated, equivalent, relevant professional experience
Salary/Compensations
- $116,981 – $129,492 + superannuation and leave loading
Benefits
- Superannuation
- Leave loading
About the Company
- The Marketing and Strategic Communications team works across the Department of Customer Service and is responsible for the strategic direction and execution of customer centric communications including but not limited to advertising campaigns.
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
- We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
- Careers at Department of Customer Service offer the chance to influence the future of the state.
- We foster a diverse and inclusive workplace where the strength of our workforce lies in its diversity and embracing difference.
- We leverage the contributions of employees with different backgrounds and perspectives.
Equal Opportunity
- We provide adjustments to the recruitment process for candidates, including individuals with disability.