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About the Role
This role is responsible for gathering, analyzing, documenting, and validating requirements for business processes, systems, and applications. The position plays a key role in understanding business challenges, identifying improvement opportunities, and proposing effective solutions to enhance efficiency, productivity, and overall business performance.
Responsibilities
- Collaborate with stakeholders to elicit, document, and validate business processes, considering people, organization, processes, information, data, and technology.
- Conduct interviews, workshops, and meetings to analyze business processes, needs, and pain points.
- Use techniques such as surveys, data analysis, and process modeling to identify process improvement opportunities.
- Lead, analyze, identify, design, prioritize, and implement process and business changes.
- Create detailed business requirements, user stories, use cases, and functional specifications.
- Maintain clear and concise documentation throughout the project lifecycle.
- Analyze and interpret data to extract insights, identify trends, and support data-driven decision-making.
- Define success measures and metrics.
- Provide input and feedback on proposed solutions to ensure alignment with business requirements and feasibility.
- Collaborate with project managers, product owners, and SMEs to design effective solutions.
- Apply user research skills to inform decision-making and design principles for intuitive user interfaces.
- Manage requirements and user stories through the project lifecycle within Azure DevOps, including backlog management.
- Assist in defining test cases and test scenarios to validate solutions meet specified requirements.
- Support the design, execution, and assessment of business process tests and usability evaluations.
- Assess the efficiency, usability, and impact of business processes and end-to-end services.
- Support UAT and work with stakeholders to ensure solutions meet expectations and are ready for deployment.
- Apply an agile mindset with an iterative method and flexible approach for rapid delivery.
- Stay up-to-date with industry trends, best practices, and emerging technologies related to business analysis.
- Proactively identify areas for process improvement and propose innovative solutions.
- Analyze organizational landscape and strategy to support future state architecture aligned with strategy.
- Translate business drivers, goals, and constraints into business objectives and define required capabilities and operating models.
Requirements
- 5 plus years of relevant work experience in a Business Analyst role.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Proficiency in business analysis tools and documentation software.
- Understanding and experience of working on Government projects following Service Standard.
- Understanding and experience of project methodologies (Agile, Scrum) and Waterfall.
- Business Process and re-design experience.
- Exhibits strong leadership abilities as a role model, partner, and mentor to project teams and clients.
- Results-focused with strong business acumen combined with analytical and structured thinking.
- Consulting skills, including team facilitation, conflict management, and business case development.
- Ability to work in a high-pressure, rapidly changing environment while dealing with ambiguity and divergent opinions.
Skills
- Microsoft Dynamics 365
- Power Platform
- Azure
- Application Modernisation
- Modern Data Platform
- Performance & Analytics
- Fraud and Error
- Grants
- User Centred Design
- Accessibility
- Agile DevOps
- Business Analysis
- Process Improvement
- Documentation
- Data Analysis
- Solution Design
- User Research
- Azure DevOps
- Testing
- Quality Assurance
- Agile
- Scrum
- Waterfall
- Stakeholder Management
- Consulting
Location
- Home workers
Work Type
- Home workers
- Hybrid
Experience Level
- 5 plus years of relevant work experience
Benefits
- Competitive compensation packages (incl. bonuses)
- Pension
- Benefits plans
- Work/Life balance
- Comprehensive career development programme
- Mentoring
- Training plans
About the Company
- Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specializing in end-to-end transformation.
- We build user-centered and accessible services, designed by brilliant agile teams, capable of harnessing the power of the latest technologies.
- Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps.
- Our highly skilled team helps drive improvements, creating efficiency and growth within organizations.
- We are committed to Microsoft technologies, with a mission to revolutionize modern businesses.
- We employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.
- We place value on collaboration, open communication, and transparency.
- We emphasize the importance of team spirit, cohesion, and appreciation.
- Through our talented people, innovative culture, and technical and business expertise, we deliver game-changing outcomes every day.
- Our learning culture and flat hierarchy are our recipes for success.