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About the Role

The Fraud Prevention Department, established in April 2026 under the CEO, is dedicated to ensuring the sound and sustainable growth of Rakuten Mobile. This role involves collaborating with senior management to build robust governance frameworks that balance business profitability and user convenience, ensuring a secure user experience. As a new organization, there is an opportunity to shape systems and culture from the ground up.

Responsibilities

Plan and execute fraud prevention strategies, including designing and implementing measures to predict and mitigate fraud risks.
Evaluate potential fraud risks for new services and features, integrating risk-management designs into the development lifecycle.
Manage regulatory compliance, including status reporting and stakeholder coordination.
Report on fraud prevention strategies, challenges, and improvements to the executive team.

Requirements

Proven track record in project or business management (3+ years).
Experience leading cross-functional initiatives or driving projects.
Experience in roles such as Project Manager (PM), PMO, Business Planning, or Corporate Planning.
Experience creating documentation for problem-solving and presenting reports or explanations clearly to management or relevant stakeholders.
Experience in operational workflow management/improvement, internal policy management, or tasks related to compliance and risk management.

Skills

Project management
Business management
Cross-functional initiative leadership
Documentation creation
Report presentation
Operational workflow management/improvement
Internal policy management
Compliance management
Risk management
English (Business-level)
Fraud prevention
Security
AML/CFT
Fraud detection
Fraud monitoring
Fraud strategy design

Location

Japan

Work Type

Full-time

Experience Level

3+ years

About the Company

Rakuten Group provides over 70 services across a wide range of domains both in Japan and internationally, including internet services such as e-commerce, travel, and digital content; fintech (financial) services including credit cards, banking, securities, e-money, and smartphone app payments; mobile carrier services; and professional sports.