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About the Role

Macquarie Cloud Services is seeking a commercially minded Head of Sales Governance and Enablement to mature the sales organization's use of data, governance, and performance insights. This strategic role will strengthen frameworks, processes, and data to enhance sales performance and drive informed decision-making for continued commercial success.

Responsibilities

• Strengthen frameworks, processes, and data that underpin sales performance.
• Ensure leaders have access to consistent, reliable insights that drive informed decision-making and continued commercial success.
• Spot opportunities to improve performance.
• Use data to understand what is happening.
• Partner with sales leaders to drive change.
• Clearly demonstrate the impact of improvements.
• Partner with sales leaders to understand field performance and translate it into clear measures, actions, and operating rhythms.
• Solve business performance problems, bring structure to ambiguity, and build practical frameworks across sales, data, commercial performance, and business operations.
• Improve data quality, reporting confidence, and how sales leaders access insight.
• Define requirements, interrogate outputs, and challenge assumptions in CRM and reporting environments.
• Identify business performance problems, understand root causes, and work with stakeholders to drive change.
• Build more mature operating models, processes, documentation, controls, measures, or governance rhythms.

Requirements

• Commercially sharp, influential, and confident working with sales leaders in a fast-moving technology environment.
• Understand that strong sales operations involves setting clear standards, creating reliable operating rhythms, and using evidence to help leaders make better decisions and lift performance.
• Comfortable working with data, with a strength in turning insight into action through stakeholder trust, strategic thinking, and disciplined follow-through.
• Experience in Commercial Operations, Sales Operations, Revenue Operations, Compliance within banking, insurance or other regulated industries, Business/ Commercial Analysis, Business Analysis or FP&A.
• Ability to bridge commercial context and data.
• Ability to turn messy problems into clear frameworks.
• Ability to work with stakeholders to lift sales performance.
• Experience in Sales Operations, Commercial Operations, Revenue Operations, Business Analysis, FP&A, Governance, Compliance or a similar commercial performance role, ideally within a sales-led or regulated environment.
• Strong understanding of governance, compliance, process ownership, metric definitions, documentation, reporting confidence, and the operating rhythms needed to support a high-performing sales function.
• Ability to bring structure to ambiguity by building clear frameworks around ownership, accountability, definitions, measures, and decision-making across sales and commercial operations.
• Strong understanding of sales performance, pipeline, forecast discipline, sales methodology, activity measures, conversion metrics, and commercial KPIs.
• Comfortable working with CRM and reporting environments as a strong business user.
• Proven ability to identify business performance problems, understand the root cause, work with stakeholders to drive change and show what improved.
• Strong stakeholder management skills, with the confidence to influence sales leaders and hold constructive conversations around governance, accountability, performance, and data quality.
• Experience in technology, cloud, telecommunications, managed services, SaaS, banking, insurance or other complex B2B or regulated environments would be highly regarded.

Skills

• Salesforce
• Power BI
• Excel
• Sales Operations
• Commercial Operations
• Revenue Operations
• Business Analysis
• FP&A
• Governance
• Compliance
• Stakeholder Management
• Data Analysis
• Performance Improvement
• Framework Development
• Process Improvement
• Reporting
• CRM

Location

• Australia

Work Type

• Full-time

Experience Level

• Head of

Benefits

• Gallup strengths-based training
• Defined career pathways
• Internal mobility opportunities

About the Company

• Macquarie Cloud Services are the Australian specialists in cloud services for business and government.
• Locally owned and operated, with an industry-leading customer service model.
• Trusted by customers to provide services that enable business success.