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About the Role

The Retail Zone Team Leader provides guidance and direction for the successful operation of a store zone, overseeing a team passionate about merchandising and selling. This role ensures an exceptional associate and customer experience, with responsibilities including all aspects of merchandising and customer service oversight.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective merchandise unload/processing to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone and communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Requirements

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.
• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a constant state of alertness and safe manner.

Experience Level

• 1-2 years of supervisory experience

Education Level

• High school diploma or equivalent

Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong career growth & talent development culture.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

About the Company

• Ollie’s Core Values: BE A TEAM PLAYER, BE CARING, BE VALUE OBSESSED, BE COMMITTED, BE GROWING, BE REAL.

Equal Opportunity

• In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.