Senior Service Optimisation Analyst at Transport for NSW | AU | Rezi

Senior Service Optimisation Analyst at Transport for NSW

Senior Service Optimisation Analyst

Transport for NSW · AU

5 days ago

Senior Service Optimisation Analyst

Transport for NSW · AU

5 days ago
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About the Role

Design and deliver efficient, customer-focused services that enhance accessibility, sustainability, and quality of living. Work as part of a team delivering advanced technical, research, and analytical expertise to support service planning specifications, timetables, and operating strategies across an integrated multimodal transport network.

Responsibilities

  • Analyze demand, performance, and customer data.
  • Design integrated network plans.
  • Support service optimization initiatives to improve customer experience and service performance.
  • Translate complex data into practical service solutions in a complex planning and operational environment.
  • Balance infrastructure constraints, efficiency, and the goal of increasing public transport usage.

Requirements

  • Strong analytical capability.
  • Service or network planning experience in public transport or related planning environments.
  • Recognized as a trusted technical advisor.
  • Ability to interpret demand and performance data.
  • Ability to develop timetables.
  • Ability to provide clear, credible advice on service impacts and compliance.
  • Experience in demand analysis.
  • Experience in timetable development.
  • Experience in stakeholder engagement.
  • Ability to work autonomously.
  • Ability to collaborate effectively across teams and agencies in a fast-paced setting.

Skills

  • Analytical capability
  • Service planning
  • Network planning
  • Demand analysis
  • Timetable development
  • Stakeholder engagement
  • Technical expertise
  • Research expertise
  • Analytical expertise

Location

  • Sydney

Work Type

  • Hybrid

Benefits

  • Flexible work options may be available.

About the Company

  • Transport for NSW provides a safe, integrated, and efficient transport system.
  • We connect people, communities, and industry every day.

Equal Opportunity

  • Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.