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About the Role

As a Head Coach for our Nike Liverpool Store, you’re the face of NIKE. You’ll guide customers in making the best decisions for them and work with your team to focus on customer service. You will bring passion for sport and customer service to life, properly train your team, and implement Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You will ensure your team makes positive moments, has fun, and feels like they are a part of something bigger.

Responsibilities

Drive a service culture that brings the Nike brand to life
Provide leadership, people development, and feedback to elevate the team
Be involved in hiring top talent, training, performance management, and succession and career planning
Assist the team to achieve targets and KPIs by unlocking their potential
Care about the team and have fun

Requirements

A passion for the Nike brand
Area Management or Multi-Site experience from a large retail or hospitality environment, or experience leading large teams (40+ employees)
The ability to build, lead, and manage large, high-performing teams
Strong strategic, problem-solving, and influencing skills
The ability to manage multiple priorities in a busy environment
Strong written and verbal communication skills
Sound computer proficiency
Must be available to work weekends, evenings, and holidays as needed

Location

Liverpool

Work Type

Full-time
Rotating roster

Experience Level

Area Management or Multi-Site experience
Experience leading large teams (40+ employees)

Salary/Compensations

Competitive salary and yearly bonus

Benefits

Full uniform provided twice per year
Generous product discount
Access to special release product
Birthday leave
Wellbeing program and tools

About the Company

At Nike we believe in human potential. We will invest in you as a Leader and focus on your development.