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About the Role

Lead a flagship CBD hotel, inspire exceptional teams, and deliver outstanding results. At Vibe Hotel Sydney, we create memorable guest experiences, empower our people, and deliver strong business performance. We are seeking an experienced and commercially astute Hotel General Manager to lead our iconic Sydney CBD property and shape its next chapter of success.

Responsibilities

• Deliver strong commercial outcomes across revenue, profitability, market share and guest satisfaction
• Develop and execute strategic business plans to maximise hotel performance
• Drive revenue optimisation across Rooms, Food & Beverage and Conference & Events
• Monitor financial performance through forecasting, budgeting and effective cost management
• Create an engaging, high-performance culture where people can grow and succeed
• Lead, coach and develop leaders across all hotel departments
• Build strong succession plans and talent pipelines
• Champion team engagement, accountability and continuous improvement
• Ensure consistent delivery of brand standards and operational excellence
• Foster a guest-centric culture focused on memorable experiences and service excellence
• Respond effectively to complex operational challenges and critical incidents
• Maintain a visible presence across the hotel, supporting both guests and teams
• Develop trusted relationships with owners, corporate stakeholders and key partners
• Lead owner reporting, property reviews and business performance discussions
• Oversee asset management and CAPEX planning initiatives
• Represent the hotel within the local community and broader industry

Requirements

• Proven experience as a Hotel General Manager or in a comparable senior hotel leadership position
• Strong operational expertise across Rooms, Food & Beverage and Conference & Events
• Demonstrated success growing revenue, profitability and overall hotel performance
• Experience managing hotel budgets, forecasting, business planning and asset management
• Exceptional stakeholder management and relationship-building skills
• A hands-on leadership style with the ability to engage, coach and inspire diverse teams
• Strong commercial acumen and understanding of hotel performance metrics, including RevPAR and GOP
• Experience leading change, driving innovation and improving operational outcomes
• Sound knowledge of WHS, food safety, compliance and workforce management practices
• Full, unrestricted Australian working rights (visa sponsorship is not available)

Skills

• Commercial expertise
• People leadership
• Operational expertise
• Revenue optimisation
• Financial performance monitoring
• Forecasting
• Budgeting
• Cost management
• Team development
• Talent pipeline building
• Guest experience delivery
• Stakeholder management
• Relationship building
• Asset management
• CAPEX planning
• WHS
• Food safety
• Compliance
• Workforce management

Location

• Sydney CBD

Work Type

• Full-time

Experience Level

• Senior leadership

About the Company

• At TFE Hotels, our people are at the heart of everything we do. We empower our leaders to make an impact, think differently and bring out the best in their teams.
• Join a growing international hospitality group with a people-first culture
• Build your career with an organisation committed to development, innovation and success