Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Join the LEGO® Brand Retail team as a full-time Team Leader in Fifth Avenue, New York City, NY and be a role model as you provide a brand experience for our customers. This full-time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.
Responsibilities
- Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
- Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
- Complete orders for store and office supplies in line with guidelines and operating budgets
- Ensures money handling procedures are followed by all Sales Associates
- Ensures a well-organized stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
- Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines
- Enhance profitable sales by the regular review of sales and margin information
- Assist to ensure that appropriate and effective space management techniques are used
- Ensure that the store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
- Ensure that all fixtures are always replenished
- Evaluate and communicate on competitor visual merchandising techniques, finding opportunities to develop our business further
- Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines
- Empower and develop a high-performance team by sharing the LEGO® Brand, Vision and Values
- Deliver inspirational retail experiences built on LEGO® Brand values
- Execute floor leadership (70% of work week)
- Ensure stores goals are achieved through smart actions and strategic planning
- Elevate the guest experience through merchandise maintenance and visual merchandising
- Perform traffic counting duties that occur outside of the store
Requirements
- Leadership and/or management experience in a retail store environment (2 years minimum requirement)
- Ability to develop, coach, and manage performance development
- Delivery of Employee training, facilitating meetings, and delivering feedback
- Ability to use voice amplifiers, headsets, earpieces, and/or microphones
- Ability to drive top line sales through effective floor leadership and people development
- Cash handling and inventory/sales auditing
- Must have full availability and be able to work 40 hours per week
Skills
- Customer service
- Product knowledge
- Sales
- Visual merchandising
- Merchandise maintenance
- Point of Sales Automated Systems
Location
- Fifth Avenue, New York City, NY
Work Type
- Full-time
- Hybrid
Experience Level
- 2 years minimum
Salary/Compensations
- $24.52 - $27.72 per hour
Benefits
- Family Care Leave
- Life and disability insurance
- Wellbeing resources and benefits
- Colleague Discount
- Bonus scheme
About the Company
- The LEGO® Group is a family-owned, international business and collaboration shapes everything we do.
- LEGO® Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.
- Children are our role models. Their curiosity, creativity and imagination inspire everything we do.
- We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
- The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.
Equal Opportunity
- The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
- Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.