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About the Role

The Corporate IT Department is seeking a senior infrastructure engineer with expertise in Microsoft core technologies, scripting, and automation to enhance team output and reduce operational overhead. This role is based in Tokyo but involves collaboration with global teams, focusing on ownership of critical technology and continuous improvement.

Responsibilities

• Manage platform services on public cloud, including driving operational improvements, implementing security/compliance requirements, and cost savings.
• Manage diverse server environments covering all areas of server platform management, including Monitoring, High Availability, Backup, Configuration Management, Patch/Vulnerability Management, Capacity and lifecycle management.
• Develop and improve operational and management processes through the application of automation and AI.
• Contribute to global projects as a lead engineering resource.
• Act as a final-tier escalation point and senior consultant on technical and procedural matters.
• Be a role model in quality of service, communication, and attention to detail.
• Communicate proactively with global stakeholders across IT, security, and business functions.
• Be flexible and adaptable to new challenges/opportunities, and have a desire to learn new technologies.

Requirements

• Demonstrable experience and solid competency in Microsoft Azure IaaS services, PaaS services, networking, and security.
• Experience with Server operating systems (Windows, Linux).
• Experience with DevOps, CI/CD, automation.
• Experience with Hypervisor and storage platforms.
• Understanding of Fundamental networking concepts (DNS, firewall, load balancing, TCP/IP, etc).
• Good communication and writing skills and customer-first mindset.
• Ability to work under pressure to meet tight deadlines.
• Ability to work independently and resolve issues with minimal supervision.

Skills

• Microsoft Azure IaaS
• Microsoft Azure PaaS
• Microsoft Azure networking
• Microsoft Azure security
• Windows Server
• Linux Server
• DevOps
• CI/CD
• Automation
• Hypervisor platforms
• Storage platforms
• DNS
• Firewall
• Load balancing
• TCP/IP
• Scripting
• AI

Location

• Tokyo Headquarters

Work Type

• Full-time

Experience Level

• Senior engineer
• 5+ years’ experience as a senior engineer in a global environment

Education Level

• Multiple IT related certifications
• English: Business level (TOEIC 800 or higher) or Native
• Japanese: At least conversational level is preferred

About the Company

• The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology foundation.
• Within TMD, the Corporate IT Supervisory Department (CITD) drives Rakuten Group’s global corporate IT services and infrastructure. Our mission is to empower Rakuten through innovative and secure IT solutions that enhance efficiency and foster productivity.
• The Corporate IT Infrastructure Department (CITID) provides the stable and reliable technological foundation that supports Rakuten's global business operations. We deliver simple, secure, and robust infrastructure services with operational and engineering excellence, managing core infrastructure, enterprise collaboration platforms, development support tools and project management.