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Responsibilities

• Accompany providers during patient visits and accurately document patient encounters in the electronic medical record (EMR) in real time.
• Record the patient's history of present illness (HPI), review of systems (ROS), physical examination findings, assessment, treatment plan, and follow-up instructions as directed by the provider.
• Document laboratory, imaging, and diagnostic test results within the patient's medical record.
• Enter orders for laboratory tests, diagnostic procedures, referrals, and medications as instructed by the provider.
• Process prescription refill requests in accordance with provider instructions.
• Accurately enter billing information based on the services provided during the patient visit.
• Prepare patients for examination by obtaining appropriate information and ensuring examination rooms are ready for use.
• Maintain exam rooms by stocking supplies, preparing equipment, and ensuring a clean, organized clinical environment.
• Assist providers during examinations, procedures, and patient treatments as appropriate.
• Observe, document, and communicate patient concerns or changes in condition to the provider.
• Educate patients on prescribed medications, diagnostic procedures, treatment plans, and wellness recommendations as directed by the provider.
• Instruct patients on specimen collection and preparation for diagnostic testing when appropriate.
• Maintain accurate, timely, and complete patient records in compliance with practice standards.
• Coordinate multiple patient encounters efficiently while maintaining accuracy and attention to detail.
• Report malfunctioning medical equipment or safety concerns to the appropriate supervisor.
• Follow OSHA, HIPAA, infection control, and all applicable healthcare regulations and company policies.
• Collaborate effectively with physicians, clinical staff, and administrative team members to ensure efficient patient care.
• Maintain strict confidentiality of all patients, employees, and organizational information.
• Perform additional clinical and administrative duties as assigned to support practice operations.

Requirements

• High school diploma or equivalent required.
• Minimum of one (1) year of experience using an Electronic Medical Record (EMR) system.
• Strong knowledge of medical terminology, anatomy, and physiology.
• Excellent written documentation and typing skills.
• Strong organizational and time management abilities.
• Ability to multitask and prioritize responsibilities in a fast-paced healthcare environment.
• Excellent verbal and written communication skills.
• Strong attention to detail with a high level of accuracy.
• Proficiency with Microsoft Office and electronic medical record systems.
• Ability to work independently while contributing effectively as part of a multidisciplinary healthcare team.
• Previous experience as a Medical Scribe, Medical Assistant, or in a clinical healthcare setting.
• Certified Medical Assistant (CMA) certification preferred but not required.
• Familiarity with medical coding, billing documentation, and healthcare administrative workflows.
• Basic Life Support (BLS) certification preferred.

Skills

• Clinical documentation
• HIPAA
• OSHA
• Patient confidentiality
• Professionalism under pressure
• Critical thinking
• Problem-solving
• Interpersonal skills
• Customer service
• Adaptability
• Compassionate, patient-centered care

Location

• Manhattan, New York

Work Type

• Full-time
• On-site

Experience Level

• 1+ year of EMR experience

Education Level

• High school diploma or equivalent
• Certified Medical Assistant (CMA) preferred
• Basic Life Support (BLS) certification preferred

Benefits

• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Discount
• Paid Training
• Paid Time Off (PTO)
• Paid Sick Leave
• Professional Development Opportunities

About the Company

• Integrated ENT Allergy & Immunology

Equal Opportunity

• Integrated ENT Allergy & Immunology is an Equal Opportunity Employer and is committed to creating an inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.