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About the Role

Oversee the day-to-day operations of the Recovery Technician team, ensuring a safe, efficient, and recovery-oriented environment for clients and staff.

Responsibilities

• Lead, supervise, and support a team of Recovery Technicians, fostering a trauma-informed, recovery-oriented environment.
• Supervise, train, and mentor Recovery Technicians in day-to-day tasks.
• Manage hiring, onboarding, timecard approvals, and performance evaluations.
• Schedule Recovery Technicians to ensure staffing levels align with regulations and policies.
• Monitor and enforce safety protocols and ensure compliance with agency policies and regulatory guidelines.
• Complete all required documentation accurately and on time.
• Foster a positive, high-performing work environment by modeling SCADD's mission, vision, and values.
• Perform Recovery Technician duties as needed, including orienting clients, completing admission paperwork, screening property, managing issues, answering calls, and monitoring security.
• Participate in the orientation of new employees and knowledge transfer.

Requirements

• High School Diploma or GED required; Associate degree preferred.
• Minimum of 3 years of related experience, with at least 1 year in a supervisory or leadership role.
• Valid and unrestricted Driver's License.
• CPR Certification.
• Strong communication, organizational, and problem-solving skills.
• Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values.
• Ability to work independently and collaboratively in a fast-paced environment.

Skills

• Communication skills
• Organizational skills
• Problem-solving skills
• Trauma-informed care
• Recovery-oriented practice

Location

• Lebanon, CT

Work Type

• Full-time
• Second Shift

Experience Level

• 3 years of related experience
• 1 year in a supervisory or leadership role

Education Level

• High School Diploma or GED
• Associate degree preferred

Benefits

• Competitive pay
• Comprehensive benefits
• Multiple Medical Plans
• Dental & Vision Insurance
• 403(b) Retirement Plan with 10% employer match at 1 year
• Vacation and Sick accruals
• 11 paid Holidays
• 40 hours of paid Education/Training annually
• Paid Licensure Reimbursement

About the Company

• Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut.
• Proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization, and a Recovery Friendly Workplace.
• Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut.
• We believe in second chances and the power of recovery — and we know that strong, compassionate leadership at every level is what makes that possible.
• When you join SCADD, you join a team that shows up every day with hope, connection, and purpose.

Equal Opportunity

• SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.