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About the Role

This role offers direct collaboration with the Head of Operations, focusing on building the operational foundations for Paid's scale. It provides exposure to diverse operational functions within a fast-growing startup, including AI automation, company building, finance, compliance, hiring, and international expansion. The position is ideal for individuals who are curious, eager to learn, and seek rapid professional growth.

Responsibilities

Build AI-powered workflows and automations to eliminate repetitive work and help the business move faster.
Help build the operational foundations of Paid—from creating new processes to improving existing ones as we scale.
Keep our offices in London, Barcelona and San Francisco running smoothly.
Coordinate founder travel and provide light calendar support for our CEO when needed.
Work closely with our external accountants to keep expense management and operational finance running smoothly.
Support compliance initiatives, including preparing evidence for SOC 2 and maintaining operational documentation.
Deliver a world-class onboarding experience for every new joiner, support offboarding, and coordinate visa and sponsorship processes.
Organise team events and offsites that bring our global team together and strengthen our culture.
Keep our internal documentation, databases and operational playbooks organised and up to date.
Manage office equipment, supplies, snacks and everything else that keeps our offices running smoothly.
Help manage company insurance and other operational vendors.
Be the go-to person for helping the team with day-to-day operational questions.
Take ownership of whatever the business needs next.

Requirements

Based in London or willing to relocate.
Able to work 5 days per week from our London office.
Eligible to work in the UK (or require sponsorship—we're happy to discuss this).

Skills

AI automation
Company building
Finance
Compliance
Hiring
International expansion
Building AI workflows
Experimenting with the latest AI tools
Bringing structure to messy problems
Organization
Detail-oriented
Taking ownership
Independent problem-solving
Multitasking
Teamwork
Building processes

Location

London, UK

Work Type

5 days/week in the office
Full-time

Experience Level

1–3 years of experience in Operations, Business Operations, People Operations, Executive Support, or a similar role.

Salary/Compensations

Competitive salary.

Benefits

25 days holiday + bank holidays.
Pension.
A huge amount of ownership from day one.
Work directly with our Head of Operations and gain exposure to almost every part of building and scaling a company.
The opportunity to help shape how Paid operates as we grow.

About the Company

At Paid, we're building the monetisation engine for AI.
Paid helps companies track AI costs, measure the value their AI delivers, and price and bill AI profitably.
We're backed by some of the world's leading investors, including Lightspeed Ventures, Sequoia and EQT Ventures, and work with some of the most ambitious AI companies globally.