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About the Role
As a member of the Commercial Servicing Network, you will be the voice of American Express, delivering relationship-based customer care through inbound calls. You will assist diverse Card Members with their Business Card needs, building and maintaining strong customer relationships.
Responsibilities
- Handle inquiries related to Business Cards for corporate customers.
- Deliver relationship-based customer care through inbound calls.
- Engage with diverse Card Members, including business owners, sole proprietors, executives, and corporate employees.
- Assist Card Members with their Business Card needs.
- Build and maintain strong customer relationships.
Requirements
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Work Type
- Hybrid
- Onsite
- Virtual
Salary/Compensations
- Competitive base salaries
- Bonus incentives
Benefits
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
- American Express has a culture built on a 175-year history of innovation, shared values, and Leadership Behaviors.
- The company has an unwavering commitment to back its customers, communities, and colleagues.
- American Express operates with a strong risk mindset, ensuring trust, security, and service.
- Team Amex offers powerful backing with comprehensive support for holistic well-being and opportunities to learn new skills, develop as a leader, and grow careers.