Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The OTC Coordinator will be part of the Order to Cash team, supporting the OTC Manager in managing the end-to-end Order to Cash process. This role involves direct contact with Sales and Strategy teams and requires building strong relationships with customers to ensure timely invoice collection and achieve cash targets.

Responsibilities

• Follow up with customers to ensure timely payments.
• Identify, track, manage, and investigate delinquent customer accounts.
• Coordinate with billing, AR, and sales teams to ensure timely and accurate processing of adjustments, discounts, and revisions.
• Keep records of all customer communications to build individual debtor cases.
• Use Workday to monitor and update outstanding accounts.
• Support accurate application of cash remittances.
• Support account receivable activities and entries posted.
• Assist the offshore AR team with their tasks.

Requirements

• Understanding of the end-to-end Order-to-Cash process, including order processing, invoicing, billing, collections, and cash application.
• Strong verbal and written communication skills.
• Working knowledge of Excel.
• Familiarity with OTC-related software, ERP systems, and CRM tools.
• Ability to build and maintain positive relationships with customers, sales teams, and finance departments.
• Ability to prioritize tasks, meet deadlines, and effectively manage time and resources.

Skills

• Communication skills
• Excel
• Order-to-Cash process
• ERP systems
• CRM tools

Location

• London, GB

Work Type

• Hybrid (office four days a week)

Benefits

• 25 days holiday plus bank holidays
• Extra annual leave for moving house or volunteering
• Competitive pension scheme
• Bupa Private Healthcare
• Season ticket loans
• Eye tests
• Core working hours
• 10 remote days per year
• Employee Assistance Programme
• Corporate gym membership
• Cycle to work scheme
• Dog-friendly office
• Discounts and magazine subscriptions
• Access to Condé Nast Learning Hub
• Employee Resource Groups

About the Company

• Condé Nast is a global media company with iconic brands including Vogue, GQ, Glamour, CN Traveller, Vanity Fair, Wired, The World of Interiors, House & Garden and Tatler.
• The company is headquartered in New York and London and operates in 32 markets worldwide, reaching over 1 billion consumers across print, digital, video, and social platforms.
• Condé Nast thrives on collaboration and values diversity of background, views, and cultures.

Equal Opportunity

• Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.