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About the Role

This role is responsible for overseeing relationship management and sales performance for the functions component of the House Venues contract, and for developing and implementing the sales strategy for Sydney Opera House functions. The Business Development and Sales Manager will optimize revenue within the private events venue hire 'stock' by aligning with the strategic goals of the Visitor Experience and Engagement portfolio. The role also oversees proactive and reactive sales activities of the sales team by monitoring and producing sales analysis to help identify commercial activities that meet targets, while ensuring supporting marketing activity is delivered.

Responsibilities

Oversee relationship management and sales performance for the functions component of the House Venues contract.
Develop and implement the sales strategy of Sydney Opera House functions.
Optimize revenue within private events venue hire by aligning with strategic goals.
Oversee proactive and reactive sales activities of the sales team.
Monitor and produce sales analysis to identify commercial activities that meet targets.
Ensure supporting marketing activity is delivered.

Requirements

Relevant tertiary qualifications or substantial industry experience, supported by a proven track record in middle management roles.
Strong knowledge of venue sales and booking processes, with the ability to contribute to sales targets and budget outcomes.
Demonstrated expertise in function and event delivery, ensuring seamless planning, coordination, and execution.
Excellent problem-solving, conflict resolution, and decision-making skills in fast-paced operational environments.
Highly developed organisational, administrative, and time management abilities.
Collaborative approach to working across multidisciplinary teams.
Existing Australian work rights.
Satisfactory National Police Check.
Satisfactory Pre-Employment Health Assessment.

Skills

Venue sales and booking processes
Function and event delivery
Problem-solving
Conflict resolution
Decision-making
Organisational abilities
Administrative abilities
Time management
Collaboration

Work Type

Full Time
Parental Leave (13 months)

Experience Level

Middle management roles

Education Level

Relevant tertiary qualifications

Salary/Compensations

Base salary of $105,855 per annum plus 12% Superannuation Contributions

Benefits

10% off onsite food and beverage outlets
5 weeks’ annual leave
Access to salary packaging
Discounted health insurance
Access to professional development programs
Staff engagement initiatives
Staff community groups
Fitness Passport
Complimentary wellbeing programs
Working for an organisation with a 6 Star Green Star performance rating
Working for an organisation committed to the United Nations Sustainable Development Goals
Complimentary tickets to shows

About the Company

The Sydney Opera House occupies a unique place in the cultural landscape.
A globally recognised icon synonymous with inspiration and imagination.
One of the world’s busiest performing arts centres.
The nation’s premier tourism destination.
A World Heritage masterpiece that belongs to the people of NSW.
A place of possibility and wonder – on and off the stage.
An organisation where diversity of thought and experience is valued, supported and respected.
An inclusive employer that recognises everyone is unique.
Committed to the United Nations Sustainable Development Goals.
The world’s first arts organisation to join the UN’s Global Compact.

Equal Opportunity

The organisation welcomes you for who you are – as you are.
We welcome and encourage applications from First Nations people.
We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.