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About the Role

As the new E-commerce Operations Leader, you will work across our business and partners to grow E-Commerce sales, whilst developing improved eCommerce functionality within the industry. As the leader of a high energy and fast-paced team, you will own the eCommerce strategy for UK&I operations, responsible for the strategic direction and growth of the eCommerce function. This will include clear goal setting, target driving and team coaching, along with highlighting areas of improvement required to go even faster. You will be responsible for executing business strategy and manage business operations for multiple stakeholders and have the ability to influence to deliver some of the most transformative projects.

Responsibilities

Continued development and adoption of the UK&I eCommerce Strategy with key Global and Local stakeholders
Build relationships within channel partner companies to ensure adoption and delivery of eCommerce as a preferred route to market
Ownership of the various eCommerce programmes and plans, development of working groups and driving change through the industry
Work with KAMs and internal customer base to ensure focus channel partners are on track with eCommerce growth plans
AMSP ownership of UK&I eCommerce team and targets
Ownership and ability to build plans to grow eCommerce sell-out against the annual targets
Flexibility to adapt plans based on key analytical insight and key metrics that show areas for improvement/focus
Dotted reporting line to VP eCommerce Operations Europe, and member of the Europe Ops eCommerce Leadership team
Relationships with Global Marketing teams and wider Global eCommerce Teams to ensure UK&I is kept on the radar and delivering best practice
Understand environmental factors and incorporate into project feasibility
Be the voice of eCommerce within Schneider Electric, promoting the cause internally and externally to bring everyone on the journey
Ensure compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity
Provide insight and development opportunities for associates
Coordinate, complete, and oversee job-related activities and assignments
Leadership of a highly motivated and engaged eCommerce team
Continued build out of required roles (rebalancing of resources), development and coaching of those individuals
Ownership and development of the 4 Year E-Commerce Growth Plan within UK&I, working very closely with the Omnichannel Director to ensure you have the resources and tools in place to succeed
Wider business engagement across all business units to ensure we focus on every growth opportunity in an agnostic way – focus is on driving profitable and sustainable growth
Responsibility for adoption of eCommerce as best practice within the industry as far as possible, external engagement with partners, EDA and EDATA, plus other bodies, to ensure Schneider Electric is seen as the driving force of eCommerce
Support and suggest technology to improve buying journeys
Execute strategy while helping to champion the vision of one of the largest and fastest growing eCommerce companies in the world

Requirements

A completed Bachelor or Master degree or significant experience within a digital organisation
A minimum work experience of 3 years in e-commerce / digital industry
A minimum of 3 years in a customer-facing role and ability to build relationships with key stakeholders both internally and externally
Ability to work as part of a self-motivated and results-driven team
Ability to work at pace, with clear plans set out for the week/month/quarter/year to ensure delivery against targets
Can-Do attitude, passion and proof of results delivery
Ability to produce on-time quality deliverables in a deadline-driven environment while balancing multiple priorities
Cross-functional project management skills, self-starter and accustomed to leading projects with little supervision
Excellent verbal and written English communication skills including meeting facilitation and making presentation to senior managers
Highly motivated and passionate about ecommerce

Skills

eCommerce
digital
customer-facing
relationship building
teamwork
results-driven
project management
communication
analytical insight
technology suggestion

Location

UK&I

Work Type

Full-time

Experience Level

3+ years in e-commerce/digital industry
3+ years in a customer-facing role

Education Level

Bachelor or Master degree

Benefits

Endless development opportunities through the online learning offer of 10,000+ e-learnings
Flexible working models to ensure a balance of family and working life
Optimal support on your career path through regular training opportunities
An attractive compensation package including the comprehensive fringe benefits expected of an international company

About the Company

Schneider’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all.
Our mission is to be your digital partner for Sustainability and Efficiency.
We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries.
We are the most local of global companies.
We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values.
Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world.
Every day, we empower employees to achieve more and experience exciting careers.
Find out how our values and unique position make Schneider Electric a top 25 employer of choice, according to LinkedIn.
You will be part of a leading global specialist in energy management who believes in sustainability and taking care for the planet;
We strongly believe that great people make Schneider Electric a great company;
Schneider Electric is the global specialist in energy management and automation with a unique local presence through our 140.000+ employees.
We are a technology company and create connected technologies that reshape industries, transform cities, and enrich lives.
With revenues of ~€27 billion in FY2016, our employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable.
We believe access to energy is a basic human right.
We expect strong, sustained performance from all managers and employees, based on clearly agreed goals and appropriate behaviours (‘What’ and ‘How’), as defined in our 2020 vision of Leadership & Culture (watch our YouTube video for more explanation).
Finding and developing great people is the task of our leaders.
All employees who are performing at the required level and who demonstrate alignment with Schneider values and culture are ‘talent’.

Equal Opportunity

We value differences. We offer equal opportunities to everyone, everywhere;
At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture and identity.
We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration.
We want our employees to reflect the diversity of our communities and the customers we serve.
As a result, our teams are stronger to drive the company's future.