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About the Role

Help deliver major sporting events and provide great customer experiences while enjoying flexible casual work. As a Customer and Events Assistant, you will support daily venue operations, assist visitors and event organisers, and help ensure activities run safely and efficiently.

Responsibilities

• Providing customer service and responding to enquiries
• Supporting event set-up and pack-down
• Assisting with traffic and crowd management
• Completing administrative tasks and maintaining records
• Maintaining equipment, facilities and supplies
• Following safety, compliance and operational procedures

Requirements

• Obtain and maintain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
• Requirement to work across any day of the week (Monday to Sunday), to meet operational needs.
• The ability to be placed on ammunitions register within three months of commencing.
• Hearing test (audiometric test) within 3 months of starting employment (baseline test) and a follow-up hearing test at least every 2 years.
• Be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.
• Satisfactory National Police Check.
• Arrange a Working with Children Check, at your own expense.

Skills

• Passionate about customer service
• Communicates clearly and professionally
• Can adapt to changing priorities
• Follows policies, procedures and safety requirements
• Uses initiative and sound judgement
• Works collaboratively with others
• Confident using technology and administrative systems

Location

• Sydney International Shooting Centre

Work Type

• Casual
• Full-time
• Temporary

Experience Level

• Entry Level

Salary/Compensations

• From $30.86 per hour, plus casual loading and superannuation.

Benefits

• Salary packaging
• Access to the Fitness Passport
• Employee Assistance Program
• Free onsite parking

About the Company

• The Office of Sport is the lead NSW Government agency for sport and active recreation.
• We offer a career with purpose and work that makes a difference.
• Delivering on our purpose of ‘Everyone Plays Here’
• We are a unique workplace, where no two days are the same!
• Our work is spread across NSW, with ten Sport and Recreation Centres, five Olympic Sport Venues and offices throughout the state.
• We provide leadership, policies, programs, funding and infrastructure to enable participation in sport and active recreation.
• Our work makes a difference – improving health outcomes, connecting communities and making a stronger NSW.
• Our team members are collaborative, creative, hardworking and innovative, brought together by a common goal of ensuring sport and active recreation is accessible for all people in NSW.

Equal Opportunity

• Inclusion is a huge focus for the Office, internally and externally.
• Actively promoting employment for women, people with disabilities, Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and those from culturally and linguistically diverse backgrounds.
• Committed to increasing opportunities for everyone to participate in sport and active recreation.
• An inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.