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About the Role
Join Stretch Zone as a Client Engagement Associate and play a key role in helping our members feel better, move better, and live better. No prior experience is required, just enthusiasm, drive, and a genuine desire to help others.
Responsibilities
- Provide outstanding customer service by warmly welcoming members, scheduling appointments, handling phone inquiries, and resolving questions or concerns.
- Support strong member retention through proactive outreach, follow-ups, and delivering a smooth, positive member experience.
- Share the benefits of practitioner-assisted stretching by recommending membership packages that align with client goals.
- Support sales goals, recommending add-on sessions, and continually sharpen client engagement skills to create a report with clients.
Requirements
- Sales experience or a related background is preferred, but not required.
- Excellent communication skills and a people-first mindset.
- Eagerness to learn and grow.
Experience Level
- No prior experience is required
Salary/Compensations
- Salary is based on a base hourly rate plus 10% commission on membership sales
Benefits
- 401(k)
- Bonus based on performance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Access to health and 401K benefits
- Additional bonus potential based off of studio performance
About the Company
- Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time.