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About the Role

The Restaurant Sous Chef is a critical culinary leader who promotes the excellence of Saks Global Restaurants. In this role, you will build and inspire a professional culinary team, driving them to create top-tier experiences for our guests. You will seamlessly oversee daily kitchen operations, manage high-profile catering and special events, and execute key restaurant initiatives while maintaining immaculate culinary standards.

Responsibilities

• Monitors, organizes, and expedites all plates leaving the kitchen to guarantee flawless presentation, temperature, and flavor profile before reaching the guest.
• Inspects each Cook station daily to monitor prep lists, par levels, and overall service readiness.
• Creates and executes daily specials and soups, upkeeping the current recipe book and providing clear instructions to designated kitchen stations.
• Maintains technical mastery of all kitchen roles, possessing the skills and agility to step into any culinary position on the line as operational needs dictate.
• Works closely with the Front of House (FOH) staff to seamlessly execute tickets, handle dietary restrictions, and accommodate special guest requests.
• Monitors, measures, and documents daily food inventories to minimize waste and optimize food cost percentages.
• Manages inventory counts, processes batch invoices, and assists with month-end forecasts. Partners with the Executive Chef to order food and supplies in strict accordance with Corporate Purchasing Contracts.
• Collaborates with culinary leadership to plan, organize, and execute catering menus, private parties, and special restaurant promotions.
• Drives the culinary team to achieve and maintain a 90% score or better on seasonal secret shop reports and health sanitation evaluations.
• Oversees the rigorous maintenance and cleanliness across all kitchens, walk-ins, and storage areas.
• Enforces all Health and Sanitation standards as directed by Saks Global, local/federal Health Departments, and third-party sanitation auditors.
• Oversees culinary Associates in completing daily tasks, fostering a culture of accountability and professional growth.
• Responsible for onboarding, coaching, and counseling direct reports, offering real-time feedback and culinary instruction.
• Enforces Saks Global policies and procedures uniformly, delivering disciplinary action and conflict resolution when necessary.
• Communicates daily and effectively with all line cooks, prep cooks, and stewarding/dish crew members to ensure kitchen synergy.
• Partners closely with the Executive Chef and communicates daily with the broader restaurant management team regarding scheduling, P&L reports, and employee relations.
• Participates in weekly department manager meetings, relaying pertinent updates to other business units and cascading critical corporate news back to the kitchen staff.

Requirements

• 4–6 years of progressive culinary experience in a premium, fine-dining, or luxury high-volume kitchen.
• Proven history of leading, motivating, and coaching kitchen teams to achieve high-performance culinary objectives.
• Foundational financial acumen with experience managing food costs, waste, and inventory tracking.
• Exceptional communication and interpersonal skills, with the ability to effectively and tactfully resolve conflicts and collaborate across all levels of the organization.
• Thorough knowledge of the order of service, kitchen ticket systems, and proper presentation guidelines.
• Strong attention to detail, highly organized, and an exceptional problem-solver under pressure with a "win together" team mentality.
• Basic proficiency with Google Workspace and MS Office Product Suite (advanced proficiency preferred).
• Role requires physical stamina for extended standing, bending, climbing stairs, working in high-temperature environments, and lifting/carrying up to 35 pounds.
• Must be willing to work a flexible schedule tailored to hospitality business needs, which will include evenings, weekends, and holidays.

Skills

• Culinary Operations
• Line Leadership
• Expediting
• Service Flow
• Station Readiness
• Menu Innovation
• Specials Creation
• Hands-on Versatility
• Cross-Functional Collaboration
• Kitchen Administration
• Financial Control
• Food Cost Management
• Inventory Management
• Purchasing
• Catering
• Event Planning
• Food Safety
• Sanitation
• Quality Compliance
• Associate Development
• Leadership
• Coaching
• Mentorship
• Conflict Resolution
• Communication
• Google Workspace
• MS Office Product Suite

Experience Level

• 4-6 years

Education Level

• 4-year degree or culinary arts degree preferred

Salary/Compensations

• $70,915 - $88,644

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• An amazing employee discount

About the Company

• Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH.
• Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms.
• Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail.

Equal Opportunity

• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.