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About the Role

The Inside Loan Originator is responsible for converting inbound premium leads into loans by promoting CrossCountry Mortgage’s competitive mortgage products, services, and programs. This position consults with customers about their current and future needs to help achieve financing needs, collects and reviews all needed supporting loan documentation, and maintains minimum standards for production and quality.

Responsibilities

Establish a presence for CCM, including converting incoming leads.
Analyze current rates and programs to provide accurate and timely information to borrowers.
Negotiate terms and conditions with borrowers.
Participate in all steps related to the origination of a mortgage loan, including meeting with prospects, counseling borrowers, and taking mortgage applications by phone.
Manage personal pipeline to ensure service standards and financial goals are met.
Learn various borrowing programs and processes and stay current with changes and new products.
Learn and utilize various in-house technical systems and programs.
Evaluate credit requests and determine trends in a given marketplace.
Comply with all applicable federal and state compliance guidelines relative to the position.
Available to work varying hours and overtime if needed.

Requirements

Minimum of 1 year of sales experience or origination experience in a consumer direct or call center environment.
Experience collecting and analyzing borrower income and negotiating skills.
Experience proactively soliciting new business.
Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems.
Experience converting leads and in-bound calls, preferred.
NMLS License under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”), a plus.
State License under the terms of the SAFE Act, a plus.

Skills

Excellent analytical skills.
Excellent communication and collaboration skills.
Proficiency in standardized software applications, including Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook).

Location

All 50 states
D.C.
Puerto Rico

Work Type

Full-time

Experience Level

1 year of sales or origination experience

Benefits

Medical
Dental
Vision
401K
Company-provided short-term disability
Employee assistance program
Wellness program

About the Company

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches.
Company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses.
Received many awards for our standout culture.
CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success.
Entrepreneurial spirit empowers every employee to be who they are to help us move forward together.
Unwavering support from all departments and total transparency from the top down.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution.

Equal Opportunity

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).
The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.