About the Role
The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service.
Responsibilities
- Design, execute, and perform quality checks on ingredients and finished products.
- Use icing, glazes, fillings, and decorations to enhance item presentation.
- Process orders from customers.
- Clean workstations and equipment.
- Ensure bakery products are always fresh and accurate, following all company procedures and adhering to product shelf-life standards.
- Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products.
- Enhance the guest and employee experience through friendly and attentive behavior.
- Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet quality standards.
- Support speed of service targets by working efficiently to fill orders and meet guests' needs.
- Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction.
- Follow all operational standards and guidelines for product preparation and equipment operation.
- Monitor inventory of bakery products in the fridge and freezer and prepare products as needed.
- Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet.
- Respond to showcase and product needs communicated by the Restaurant Front.
- Assist in serving guests in the Restaurant Front when necessary.
- Regularly monitor and record temperatures of required products, fridges, and freezers.
- Adhere to all restaurant policies, procedures, and standards.
- Maintain a clean and organized kitchen to ensure readiness for rush periods and timely service.
- Work in compliance with occupational health and safety legislation.
- Follow safe work practices and procedures.
- Use personal protective equipment or clothing as required.
- Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly.
- Operate equipment and machinery safely.
Requirements
- Energetic and dedicated.
- Strives to provide excellent food items and service in an efficient, professional manner.
- Efficient and friendly with a focus on food quality and customer satisfaction.
- Organized, decisive, and attentive.
- Passionate about hospitality.
- Committed to providing guests with the best products and service.
- Able to prepare a variety of food and beverage items.
- Able to work with/train other employees.
- Stand for prolonged periods of time.
- Stoop, bend, kneel, crouch, reach, and twist.
- Lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.
- Operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices.
- Frequent exposure to cold/freezing below temperatures and high heat temperatures.
- Verbally communicate to exchange information.
- See in the normal visual range with or without correction.
- Hear in the normal audio range with or without correction.
- Ability to use and wear a headset, if needed, to take and process customer orders.
- Regular and predictable attendance is an essential function of this job.
Skills
- Food preparation
- Customer service
- Inventory monitoring
- Equipment operation
- Cash register operation
- Communication
Location
- Restaurant setting
Work Type
- Part-time
- Weekend
- Full-time
Experience Level
- Entry level
About the Company
- Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Equal Opportunity
- Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
