About the Role
This is an exciting and highly visible leadership opportunity within UK Card Services, responsible for leading a portfolio of strategic demand generation initiatives that drive Card Member acquisition, business growth and long-term customer value. The role is responsible for identifying, developing and executing strategic growth opportunities that enhance competitive positioning and deliver sustainable commercial outcomes for the UK business.
Responsibilities
- Identifying, developing and executing strategic growth opportunities that enhance competitive positioning and deliver sustainable commercial outcomes for the UK business.
- Developing and executing strategies that maximise the impact of key investment portfolios and growth opportunities.
- Balancing long-term strategic planning with flawless execution, ensuring activity is aligned to business priorities and delivers meaningful value for both customers and the business.
- Identifying new opportunities for growth.
- Successfully negotiating and managing strategic relationships.
- Bringing together cross-functional teams to deliver innovative customer-led programmes that drive Card Member acquisition, engagement and long-term loyalty.
- Leading three Manager-level direct reports and a broader cross-functional network of agency, enterprise and external partners.
Requirements
- Commercially minded leader who can identify new opportunities for growth.
- Must successfully negotiate and manage strategic relationships.
- Must bring together cross-functional teams to deliver innovative customer-led programmes that drive Card Member acquisition, engagement and long-term loyalty.
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Work Type
- Hybrid
- Onsite
- Virtual
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
- International Card Services (ICS) brings together our International Consumer and Small & Medium Size Enterprises (SME) issuing activities, as well as our Commercial Large Market sales and account development teams.
- ICS issues Cards in 27 countries, and is responsible for two Joint Ventures covering around a dozen countries.
- The leaders in these countries are empowered to make decisions at a local level, in partnership with other local business leaders.
- Local teams are supported by two cross-market teams – the Centre of Excellence, and Risk & Control Management.
