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About the Role
Ascendance is looking for an experienced, full-time Service Technician responsible for providing service to customers while maintaining exceptional customer service. Duties can include cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning.
Responsibilities
- Provide technical service to vehicles and equipment
- Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures
- Follow checklists to ensure that all critical parts are examined
- Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
- Test-drive vehicles to ensure that they run smoothly
- Tag all warranty parts and returns to warranty clerk
- Attend training classes and keep abreast of factory technical bulletins
- Develop and maintain positive relationships with customers to increase overall customer satisfaction
Requirements
- 3+ years fleet or dealership experience
- High school diploma or equivalent is required
- ASE certification preferred
- CDL preferred
Skills
- Cleaning
- Maintenance
- Visual inspection
- Parts removal
- Parts installation
- Report writing
- Disassembly
- Assembly
- Parts reuse evaluation
- Reconditioning
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- High school diploma or equivalent
- ASE certification preferred
- CDL preferred
Benefits
- Health / Dental / Vision Insurance
- Health Savings Account
- Life, Accident, and Disability Insurance
- 401(k) with company match
- Paid Time Off
- Paid Training
About the Company
- Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships.
- Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally.
- We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!
Equal Opportunity
- Ascendance Truck Centers is an equal opportunity employer.
- We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other.