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About the Role

The Assistant Manager is an hourly employee responsible for the operation and supervision of a theatre and its employees, acting as a representative consistent with Regal's mission and policies.

Responsibilities

• Maintain regular and consistent attendance.
• Uphold and administer all theatre policies.
• Train, develop, coach, and supervise non-management employees.
• Perform all staff positions as required.
• Operate all projection and audio-visual equipment, including hardware, software, and film handling.
• Possess working knowledge of all booth and projection technology systems, including maintenance, programming, TMS operation, and projection skills.
• Ensure required alcohol certification and training are current where applicable.
• Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and accident handling/reporting.
• Ensure guest satisfaction.
• Count, deposit, and reconcile all daily receipts, including various payment methods.
• Comply with dress code.
• Have completed or be in the process of completing the management certification program.
• Review and understand the ROM.
• Interview, hire, schedule, coach, counsel, suspend, and terminate employees, with oversight and consultation with management and HR.
• Administer all applicable HR paperwork and uphold company policies.
• Control costs, including direct operating expenses.
• Purchase and order concession, café stock, and other operational supplies.
• Manage inventory and auditing processes for supplies.
• Supervise theatre maintenance, including minor repairs and obtaining personnel for larger concerns.
• Market and promote feature film engagements.
• Schedule movie show times and ensure timely delivery of show times.
• Read and understand training materials on topics such as sexual harassment and discrimination.
• Perform additional duties as assigned by management.

Requirements

• At least three months of supervisory experience, or 6 months of theatre experience with completion of Cast Certification Program, or a combination thereof.
• Potential leadership and/or management skills subject to VP approval.
• Must be of legal age to sell and serve alcohol if duties include selling/serving alcohol.
• Complete any legally required state or local training and obtain the required certificate for alcohol sales.
• Complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public speaking skills.
• Effectively communicate in both oral and written form with employees, vendors, and corporate staff.
• Listen effectively, respond clearly and directly, and explain information to others.
• Perform calculations with speed and accuracy, and identify and correct errors.
• Identify problems, gather relevant data, and note possible causes.
• Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
• Take action beyond what is necessarily called for and perform tasks with minimal supervision.
• Perform under pressure and/or opposition.
• Proven experience with PC platforms and knowledge of basic office programs (e-mail, word processing, spreadsheets).
• Operate copiers and other office equipment.
• Devise and access different filing systems and maintain attention to detail.
• Use tools and equipment with dexterity and perform mechanical tasks as necessary.
• Interface effectively with customers, the public, and co-workers.
• Exhibit sensitivity to the feelings of others.
• Establish goals, budget time, and set priorities to achieve objectives.
• Directly supervise employees.
• Carry out supervisory responsibilities in accordance with Regal's policies and applicable laws.
• Train and coach employees.
• Plan, assign, and direct work.
• Appraise performance.
• Reward, address complaints, resolve problems, and discipline employees under management direction.
• Interview and hire employees as directed by management.
• Stand, walk, sit, use hands, reach with hands and arms, talk or hear frequently.
• Climb or balance, stoop, kneel, crouch, or crawl occasionally.
• Lift up to 60 lbs regularly.
• Possess close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Skills

• Projection and audio-visual equipment operation
• Projection technology maintenance
• TMS operation
• Alcohol certification and training
• Risk management
• Guest satisfaction
• Financial reconciliation
• Cost control
• Purchasing and ordering
• Inventory management
• Auditing
• Theatre maintenance
• Marketing and promotions
• Scheduling
• Public speaking
• Oral and written communication
• Active listening
• Problem-solving
• Decision-making
• PC platform proficiency
• Basic office programs (e-mail, word processing, spreadsheets)
• Office equipment operation
• Filing systems
• Attention to detail
• Tool and equipment dexterity
• Mechanical task performance
• Interpersonal skills
• Time management
• Prioritization

Location

• Theatre location

Work Type

• Hourly
• Full-time

Experience Level

• Supervisory experience
• Management experience

Education Level

• Management certification program completion

Salary/Compensations

• $22.00 per hour

Benefits

• Free movie passes
• Discounted concessions
• 401(k) retirement plan with company match (eligibility after age 21 and six months of service)

About the Company

• Regal is a theatre company.