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About the Role
The Senior Supervisor, IBX Critical Facilities will lead a team responsible for the operation, maintenance, and reliability of critical infrastructure systems. This role involves overseeing daily operations, supporting major maintenance and infrastructure projects, driving operational excellence, and ensuring high standards of safety, compliance, and reliability at Equinix's new LD14 data centre in London.
Responsibilities
- Provide leadership, coaching, and direction to Critical Facilities professionals.
- Foster a culture of safety, accountability, collaboration, and continuous improvement.
- Support employee development, performance management, succession planning, and career growth.
- Ensure the team delivers operational excellence across all critical infrastructure systems.
- Oversee the operation, maintenance, and reliability of critical and non-critical infrastructure, including electrical power systems, cooling and HVAC systems, fire detection and suppression systems, plumbing and building infrastructure, and site grounds.
- Ensure preventative and corrective maintenance activities are executed to the highest standards.
- Support capacity planning and overall site performance objectives.
- Coordinate maintenance activities, infrastructure upgrades, and operational projects.
- Assist with the commissioning, testing, and handover of new equipment and systems.
- Monitor project progress, resources, and budgets to ensure successful delivery.
- Help establish operational routines and best practices within a growing facility.
- Oversee contractor performance and ensure all work is completed safely and in accordance with Equinix standards.
- Drive accountability, quality, and compliance across all vendor activities.
- Build strong relationships with service providers to support site objectives.
- Lead and coordinate operational response during incidents and critical events.
- Ensure effective communication, escalation, and resolution processes are followed.
- Identify risks and drive preventative actions to maintain maximum site reliability and uptime.
Requirements
- Experience leading technical teams within a critical facilities, data centre, industrial, manufacturing, utilities, or mission-critical environment.
- Strong understanding of electrical and mechanical building services infrastructure.
- Experience managing maintenance programmes, operational projects, and third-party contractors.
- Ability to make sound decisions in fast-paced, high-availability environments.
- Strong communication, leadership, and stakeholder management skills.
- Commitment to safety, quality, and operational excellence.
Skills
- Leadership
- Coaching
- Team Development
- Operational Excellence
- Maintenance Management
- Project Management
- Vendor Management
- Incident Management
- Risk Management
- Communication
- Stakeholder Management
Location
- London
Work Type
- Full-time
Experience Level
- 7+ years of relevant experience in critical facilities, engineering operations, data centres, utilities, or a similar environment.
- Previous experience supervising technicians, engineers, or facilities teams.
Education Level
- Degree, apprenticeship, or equivalent technical qualification in engineering or a related discipline.
Benefits
- Private medical insurance
- Competitive pension scheme
- Life assurance and income protection
- Employee Stock Purchase Plan (ESPP)
- Extensive learning and development opportunities
- Internal career mobility across a truly global organisation
- Volunteer days and community engagement programmes
- Employee resource groups that foster an inclusive workplace
- Flexible benefits designed to support employees at different life stages
- Industry-leading wellbeing resources and employee assistance programmes
About the Company
- Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
- We operate a global platform of interconnected data centres that enable the innovations and digital services businesses depend on every day.
- At Equinix, we invest in our people as much as we invest in our infrastructure.
Equal Opportunity
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
- Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.