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About the Role

The Assistant General Manager (AGM) assists the GM with store merchandising and operations, ensuring proper merchandise assortment, presentation, inventory control, customer service, and financial efficiency.

Responsibilities

• Supports a strong commitment to world class customer service.
• Opens and closes the store, assuming responsibility when the General Manager is out.
• Supervises Receiving, Customer Service, Maintenance, and Sales Departments.
• Ensures departments are staffed with service-oriented associates, participates in interviewing and selection.
• Coordinates training, prepares performance appraisals, recommends merit increases, prepares work schedules, and coaches associates.
• Works closely with Base Camp Support Staff to ensure proper merchandise assortment and inventory levels.
• Communicates and implements all advertising and marketing initiatives.
• Maintains all planograms set by Merchandising.
• Meets or exceeds all financial plans.
• Controls Company assets and financial efficiency through audits and monitoring.
• Executes and communicates all Operating procedures.
• Develops and executes Sales/Payroll plans and assists in controlling payroll and operating expenses.
• Provides financial results and performance to the General Manager.
• Maintains a clean, organized, and safe environment.
• Analyzes customer and business analytics to drive goals.
• Carries out Supervisory responsibilities and partners with Human Resources.
• Provides a legendary experience for every customer by assisting with buying decisions, making recommendations, and promoting programs.
• Performs duties within scope of general company policies, procedures, and objectives.
• Analyzes problems and performs needs assessments.
• Uses judgment in adapting broad guidelines to achieve desired results.
• Makes recommendations that affect policies, procedures, and practices.
• Assists customers in making buying decisions.
• Identifies and evaluates customer needs.
• Makes product recommendations based on customer needs.
• Promotes programs including CLUB Membership, VOC, and In-Store Pick-up.

Requirements

• NEW YORK STATE PISTOL PERMIT REQUIRED
• Minimum of 5+ years in big box, high volume management.
• Responsibility for one or more Sales Departments and Receiving or Front End experience.

Skills

• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of other financial, legal, and technical information.
• Ability to read and analyze certain reports.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
• Ability to conduct meetings and presentations to groups.
• Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
• Demonstrated strong interpersonal skills.
• Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Base Camp support staff.
• Demonstrated use and understanding of servant leadership and team concept of management.

Location

• New York

Work Type

• Full Time

Experience Level

• 5+ years management experience

Salary/Compensations

• $62,353.20 - $84,000.00

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions.
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

About the Company

• Bass Pro Shops is an equal opportunity employer.

Equal Opportunity

• Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
• Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
• If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.