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About the Role

The Outside Loan Originator is responsible for originating and processing real estate mortgage loans in accordance with company processes and product guidelines, while maintaining an NMLS license.

Responsibilities

• Source mortgage leads.
• Build business relationships with real estate agents and other lead sources.
• Analyze potential loan markets and develop referral networks to locate prospects for loans.
• Market CCM products to individuals and firms, promoting CCM services that may meet customers’ needs.
• Meet with applicants to obtain information for loan applications and answer questions about the process.
• Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
• Explain to customers the different types of loans and credit options available, as well as the terms of those services.
• Generate complete loan applications with corresponding documentation.
• Improve loan applications and documentation by informing the applicant of additional requirements.
• Help customers by answering questions and responding to requests.
• Handle customer complaints and take appropriate action to resolve them.
• Own the communication with the real estate agent or referral source.
• Confer with processing and underwriting to aid in resolving mortgage application problems.
• Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Regularly participate in activities in connection with mortgage sales, including attending closings, open houses, and/or conducting CCM seminars/trainings and other lead-generating activities.
• Utilize mortgage coaching.

Requirements

• Maintain an NMLS license required under the S.A.F.E. Act of 2008.
• Experience with and/or knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems.
• Experience proactively soliciting new business.
• Encompass experience is preferred.
• Knowledge of mortgage products and programs.
• Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.
• Advanced communication and collaboration skills.
• Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.

Skills

• NMLS License
• Retail product knowledge
• Underwriting
• Loan processing
• Business development
• Sales
• Financial analysis
• Credit analysis
• Communication
• Collaboration
• Microsoft Office Suite

Location

• All 50 states
• D.C.
• Puerto Rico

Work Type

• Distributed retail

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K
• Company-provided short-term disability
• Employee assistance program
• Wellness program

About the Company

• CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches.
• CCM has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses.
• CCM has received many awards for its standout culture.
• CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success.
• At CCM's core, an entrepreneurial spirit empowers every employee to be who they are to help move forward together.
• Employees receive unwavering support from all departments and total transparency from the top down.
• CrossCountry Mortgage offers MORE than a job, we offer a career.
• CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution.

Equal Opportunity

• CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package.
• CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).
• The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.