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About the Role

The Food Service Worker is responsible for providing comprehensive support in customer service and food preparation in varying types of food service operations. This role ensures high standards of sanitation, safety, and customer satisfaction while adhering to University Housing and Dining (UHD) policies and procedures.

Responsibilities

• Serve high-quality food products which may include performing short-order, made-to-order cooking, and customized drinks using commercial production and kitchen equipment.
• Read, follow, and execute recipes based on culinary standards.
• Set up, stock, clean, and replenish the serving area before/during service.
• Maintain concise menu and product knowledge and ensure customer satisfaction with drink/food quality.
• Break down and clean all serving areas, workstations, and equipment after service.
• Restock shelves, beverage stations, and convenience store merchandise as needed.
• Ensure detailed cleaning tasks are completed throughout the shift.
• Provide excellent customer service to external and internal customers by greeting and assisting customers, ensuring a professional and enthusiastic demeanor.
• Operate the point-of-sale (POS) system, process meal plan, cash, credit card, and transactions accurately.
• Maintain and replenish service supplies, including condiments and napkins.
• Assist in maintaining cleanliness and sanitation in all areas, including dining rooms, kitchens, dish areas, and bathrooms.
• Tasks include but not limited to sweeping, mopping, cleaning surfaces, walls, and windows.
• Report emergencies and equipment issues.
• Ensure compliance with food safety and sanitation guidelines.
• Store food in designated areas following wrapping, dating, and rotation procedures.
• Maintain temperature logs throughout shift and ensures food is cooked and maintains appropriate temperature throughout service.
• Avoid cross-contamination and actively monitor food levels and quality.
• Follow work safety guidelines and utilize proper PPE as needed.
• Seek direction at the beginning of the shift and communicate professionally/effectively with team members and supervisors throughout shift.
• Maintain current knowledge of all areas of responsibility.
• Provide support throughout the dining units as needed.
• Assist with training and guidance for new and existing staff including student staff.
• Adhere to University policies regarding time and attendance, training, and compliance.
• Complete and maintain required food safety training, including Texas Food Handler Safety.
• Adhere to UHD cash handling guidelines.
• Complete paperwork related to cashier operation, including transfer of funds reports, closing reports, cash reconciliation sheets, and deposit envelopes.
• Other duties as assigned.

Requirements

• Must be a currently enrolled student at Escoffier School of Culinary Arts in Austin, Texas.
• Experience working and preparing food in a restaurant, commercial, or institutional facility.
• Experience with operating standard kitchen equipment.
• Ability to complete and maintain Food Safety Training required by University Housing and Dining.
• Relevant education and experience may be substituted as appropriate.
• Six months of experience preparing and assisting in the preparation of food.
• Six months of experience preparing food in a high-volume commercial establishment.
• The successful candidate will be required to successfully complete testing for strength and agility prior to employment.
• If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.
• You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.
• Documents need to be presented no later than the third day of employment.
• Failure to do so will result in loss of employment at the university.

Skills

• Customer service
• Food preparation
• Sanitation
• Safety
• Point-of-sale (POS) system operation
• Cash handling
• Food safety training
• Work safety guidelines
• Proper PPE utilization
• Professional communication
• Teamwork
• Training and guidance

Location

• UT MAIN CAMPUS

Work Type

• Part-Time
• Onsite

Experience Level

• Entry Level

Education Level

• Student at Escoffier School of Culinary Arts

Salary/Compensations

• $18.00 per hour
• $2.00 per hour shift differential pay for hours worked during designated evening and weekend shifts

Benefits

• Free Capital Metro transportation
• Free UHD meal during shift

About the Company

• University Housing and Dining (UHD) operates food service operations.
• The University of Texas at Austin is an equal opportunity/affirmative action employer.
• The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Equal Opportunity

• The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.
• The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.