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About the Role

A Product Flow Manager leads back-of-house operations, managing the flow of product from receipt to placement and supporting the customer experience to create an engaging store environment.

Responsibilities

• Acts as a brand ambassador and reflects company values.
• Partners with the leadership team on creating an engaging visual experience.
• Drives engagement in each zone through elevated communication as manager-on-duty.
• Guides the team to prioritize customer experience and achieve store objectives.
• Delivers a seamless, multi-channel shopping experience through expertise in omni systems.
• Leads stock-to-sales processes, including shipment receiving.
• Oversees organizational standards in the back of house and exercises creative decision-making for efficiency.
• Facilitates sharing of relevant information regarding shipment, restock, and back-of-house organization.
• Demonstrates loss prevention awareness through assisting markdowns and transfers.
• Actively supports inventory prep and execution.
• Supports daily operating processes such as opening/closing, maintaining store standards, restocking, and facilities/IT issues.
• Assists in maintaining a visually compelling store.
• Collaborates with key partners to effectively lead the shipment process, including UPS/USPS deliveries and send sales.
• Maintains records for all receiving paperwork for store's inventory integrity.
• Leads product flow processes including shipment receipt, processing, security tagging, and preparing product for floor placement.
• Understands how the merchant process impacts business and prioritizes product flow accordingly.
• Adheres to store's safety standards, inventory accuracy, and reduction of product loss.
• Upholds all company policy and procedures to support store profitability.
• Engages employees at all levels to encourage open dialogue and ensure the store team is heard and supported.
• Communicates daily with the leadership team on supply needs, shipment flow, support needs, shipping damages, and box count discrepancies.
• Provides insights related to shipment trends and new receipts to Store Manager and Assistant Managers.

Requirements

• Love for the FP brand
• 1+ years store leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Location

• 11700 Rock Rose Ave, Austin, Texas, 78758 United States

Experience Level

• 1+ years store leadership experience

Salary/Compensations

• Starting from USD $16.50/Hr.

Benefits

• Medical
• Dental
• Vision
• PTO
• Generous employee discounts
• Retirement savings

About the Company

• URBN offers comprehensive Perks & Benefits to employees.
• Availability and eligibility to specific benefits may be subject to your location and employment status.
• For additional information visit https://www.urbn.com/work-with-us/stores