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About the Role
Airwallex is seeking a visionary and strategic leader to become our Director, Solutions Engineering. This critical leadership role is responsible for leading our world-class solutions engineering organization across EMEA, encompassing executive-level pre-sales technical solution design, end-to-end solution implementation, and post-go-live commercial performance ramp-up for select clients. You will drive the technical go-to-market strategy, scale a high-performing team of Solutions Engineers and Solutions Architects, and partner with Sales, Product, and Engineering leadership to shape the customer experience, influence the product roadmap, and solidify Airwallex's market position.
Responsibilities
- Lead, mentor, and scale EMEA Solutions Engineering teams, fostering technical excellence, customer obsession, and collaboration.
- Develop and execute the global vision and strategy for the Solutions Engineering function, aligning with sales and growth objectives.
- Own the technical sales strategy, empowering the team to deliver compelling product demonstrations, POCs, and sophisticated solution designs.
- Serve as an executive partner to Sales and Product, influencing the product roadmap and GTM strategy as the voice of the customer.
- Implement scalable processes, playbooks, and best practices for the pre-sales and implementation lifecycle.
- Represent Airwallex as a senior technical leader in customer meetings, industry events, and executive briefings.
Requirements
- Significant track record of leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams within EMEA.
- 3+ years in a senior leadership capacity.
- 10+ years of experience in technical, client-facing roles.
- Background in engineering, software development, or product with hands-on experience designing and delivering complex software solutions.
- Strategic thinker with a deep understanding of enterprise sales cycles and go-to-market motions.
- Ability to position technical solutions to solve core business problems.
- Experience working with enterprise clients, understanding their business goals, and translating needs into tangible solutions.
- Outstanding executive communication and presentation skills.
- Ability to articulate complex technical concepts to commercial and engineering audiences.
- Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous.
Skills
- Technical solution design
- Pre-sales
- Solutions Engineering
- Solutions Architecture
- Go-to-market strategy
- API-driven platform
- Executive communication
- Presentation skills
- Payments ecosystem
- Financial services
- Fintech
Location
- London
Work Type
- Full-time
Experience Level
- Senior leadership
- 10+ years of experience
Education Level
- Bachelor's degree in a STEM discipline preferred (Computer Science, Engineering, etc.)
About the Company
- Airwallex is the only unified payments and financial platform for global businesses.
- Powered by proprietary infrastructure and software, we empower over 250,000 businesses worldwide.
- Solutions include business accounts, payments, spend management, treasury, and embedded finance.
- Founded in Melbourne, with over 2,300 employees across 27 offices globally.
- Valued at US$11 billion and backed by world-leading investors.
- We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership.
- We value strong role-related expertise, sharp thinking, and motivation by our mission and operating principles.
- We move fast with good judgment, dig deep with curiosity, and make decisions from first principles.
- We are humble and collaborative, turning zero-to-one ideas into real products.
- We use AI to work smarter and solve problems faster.
- We tackle complex, high-visibility problems with exceptional teammates and grow careers.
Equal Opportunity
- Airwallex is proud to be an equal opportunity employer.
- We value diversity and consider anyone seeking employment based on merit, qualifications, competence, and talent.
- We do not regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making hiring decisions.
- If you have a disability or special need that requires accommodation, please let us know.